frogomatic
Member
- Joined
- Aug 12, 2007
- Messages
- 522
Ok, so I'm a gunsmith, and a customer brought me a cva wolf magnum to repair. the locking latch had broken, and I called CVA to get a replacement. The individual I spoke to was not coopertive, to the point of being rude. He made it abundantly clear that there was no way in hell he was going to sell me the part I needed to do the job. He kept saying "it has to be done by a gunsmith, and you aren't a gunsmith", and "it's part of the reciver you'd have to buy a new reciever", despite the fact that I had the broken part in my hand at the time, and it most certainly was not part of the reciever. Needless to say this did not make me a happy camper. I thanked the man for his time and hung up. Now I have to tell my customer the bad news. I'm very displeased with CVA's customer service. With the problems of getting parts for repairs, I won't be buying any CVA guns, and cannot reccomend them to anyone I know.