Charles Daly Wants to Hear From You!

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Richbaker, thanks for your comments.

Our Lifetime Repair Policy is for the Lifetime of the original owner. In that sense it is a real Lifetime policy, it just refers to the life of the owner not the life of the gun.

We haved thought this over on many occassions and still have retained this policy. Many gun companies are one year only, a few are lifetime for all owners and a few are lifetime of original owner. We feel our policy has worked well for us up until now.

Perhaps someday we will change but we have no plans to modify the terms and conditions now. Sorry.
 
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mike first off this is an awsome thing for ur company to be doing

welcome to thr


i would really like to see cd put out a dependable,reasonably priced, AMERICAN MADE side by side

im a side by side lover and for my first gun i had to settle on a remington spartan (which is made in russia) becasue i couldnt find a domestic manufacturer that my dad was willing to pay for

i would love for you guys to put out a basic 12guage sxs for a decent price

you might not beable to beat the $230 price tag on my spartan but i would be willing to spend a little more on an american made sxs

are any of your sxs made int he us or are they all imports

i know that i am not alone with the fealing that there are too many companies being purchased by companies like cerberus(ie: remington marlin bushmaster) and its good to see a company liek cd that still has a decent amount of US manufacturing going on

you guys thought about a .30-30 lever?

thanks
 
Intune....I have used Ruger's "non-existant" lifetime repair policy. Sent them a single six I got used, an OM shipped in 1963, in 2006 for repairs. They did them free of charge and didn't charge me for return shipping....and I TOLD them I was NOT the original owner....
 
Mark X Mimi Actions & Rifles.

I was sure sorry to see Remington receive the import contract for these rifles.
The Stocks sure don't have the super nice looks with the roll over cheek pieces when you guys were going to have them brought into the U.S.
Now that they are being imported the stocks on these rifles look sort of plan Jane to me.
I really wanted one of these but I suppose you folks ran into some sort of stumbling block on the way to having them imported.
Purchased one of you pump 20 gauge shotguns several years ago in full camo and really love the way it looks and shoots.
It's super light and handles great and have never had it to Jam, and really like the screw in choke selection for it.
And it dosn't kick hard at all.
Keep up the good work and thanks for a super product.

Jim
 
Don't know if this applies, but in 2004 I bought a NIB FEG PJK-9HP with KBI import markings. The barrel ended up breaking where the chamber meets the barrel. When I called the guy I spoke to was not very helpful and basically told me nothing he could do. I even asked if he knew anywhere I could get a replacement barrel and he kept giving me what sounded like a response from a script. Something about no parts. Other than that I really liked the gun.
 
welcome Mr Kassnar... charles daly

I can honestly say I have owned a few of your firearms over the years. I was not impressed with the quality on these except fhr the 1911. All the others were admittedly older, WELL used firearms. I will reconsider the next time I am in the market for a new firearm and give you a try again and see how you have made improvements. I am sure you would not be on here promoting if you did not have the confidence in your product as we forum peopel have no qualms jumping on someone when they are down and your open invite to comments would cause you such an avalanche of cynical comments. It is easy for us to be a bit hard on people when we do not have to do it face to face as nobody wants to hurt somoene's feelings in person usually.

You are a brave man and that says something about your company.

Stay around a while and true to your product.

Rodney
 
CoyoteTexas17: Thank you for your post. We were importing the Zastava mauser and mini-mauser rifles into the US under our Charles Daly brand for several years, slowly but surely building the business for Zastava in the US after the arms embargo with Serbia was lifted. Then Remington went to the factory and promised Zastava that they could do a bigger and better job than Charles Daly. Zastava was suitably impressed that Remington wanted the line and so they kicked us out and went with the big boys. Now you can buy the same barreled action that we used to sell for a few hundred dollars more than what our price was. Some people like the Remington laminated stock, some preferred ours (as you did). It was a good line for us but in the end we, and you (the American consumer), got screwed.

Glad to hear that you are happy with your 20 gauge pump. That is a great little, lightweight shotgun.

nsnate02: I'm sorry to hear how you were treated by our Customer Service department on your PJK-9HP. I'm not sure who you spoke to, but either he is no longer working here, or if he is then he has a new attitude.

Our FEG pistols had a one year warranty, and even if you were beyond the warranty period he should have tried to help you. If you still have the pistol I would like another chance to get your gun running again. Please call us (toll free) at 866-DalySvc (866-325-9782), tell the man that you are on THR and I told you to call. He WILL take care of you.

deadasslast2004: Thank you for your post. Our company has made some great improvements over the last few years and we continue to do so. I am on this board, and other forums as well, to "face the music" and make sure our consumers are happy with our products.
 
Mike- Are all of the shotguns you carry currently listed on your new site? I was looking for an O/U 20ga and all you have on the site is the 206 in a 12ga.

Thanks!
 
Hello fellow hunters and shooters

I own 3 charles Daly shot guns. One is a 12 gauge semi auto and the others are a 20 gauge Semi Auto and a 28 gauge 106 o/u. I have had no problems what so ever with my semi autos. I love them dearly and hunt ducks and geese with them reguarly. they have been dumped in to the river steped on by muddy labs and several other things that would cause grief to some guns. I have never had ONE problem with these Guns not so much as a glitch. they shoot well and I wont trade them for another gun. clean up is easy and they clean up nicely from the riggors of a hunt. Thanks for building such a good dependable shot gun.
On to the 106. sigh! I have had some problems with this gun. disapointing but ont demoralising. it fails to fire the bottom barrel 50% of the time. on inspection and trying diffrent things I found that if you move the barrel selecter (witch by the way is way loose) to the bottom barrel it will not fire. Period However if you move it back to the top barrel it works just fine! I have contacted customer support and currently wating on the tag to ship it back for repair. the gun has a nice feel is light and comes to cheek very nicely. As many of my freinds can atest too. we took it down and looked closley at the barrels and reciver (NOT taking them apart in any form) We did however mic the depth of the bottom barrel head spacing and found along with small dented primers that it was a bit deep. Fit and finnish is Fair for the gun over all. The wood is very nice and the bluing impecable. Out side of toomarks and a verry loose barrel selector it has my aproval and I look forward to geting it back with great anticapation. All I am wating on is the tag to return it to KBI. all in all one finds a few problems but two to one is not a bad ratio! Tall Wind
 
Mr. Kassnar,

I saw some Charles Daly, single action cowboy action style revolvers in a catalog. The prices seemed very reasonable, but I held off purchasing them due to negative comments I had read about Charles Daly guns, the type of comments you have commendably tried to address through the forum. In fact, your comments have re-stimulated my interest in the CD guns.

Are these single action guns sourced from the Italian makers, like Uberti, from which so many other single action revolvers come? Or, do you source the parts from the European manufacturers and assemble them in the USA? How does the fit and finish of them compare to other similar guns that are priced slightly higher?

Thank You,
Ron
 
Mr. Kassnar,
to be real honest i didnt buy your 20 ga. because of what i heard on here, and ended up getting a lemon from another company.(marlin imported-pardner pump-came with broken extractor) I WILL check with your company when i will be purchasing firearms because of your personal contact with customers and firearms guarntee. your doing alot for your company tell em you want a raise!:D
 
I'm curious, but is your presence here in lieu of hiring someone to respond to problems with your products sent in by email?

I purchased a couple of the Turkish 105 OU shotguns a little over a year ago and had a problem with the chamber in one of them being really rough (gouged). The email that I sent through your website asking for this shotgun to be replaced (it was then still NIB) was never answered...

Just wondering...

As a related aside, I think that these shotguns were a tremendous value...

Forrest
 
Well, it has been a few days since my last visit and I see I need to answer some posts:

JaxNovice: I'm afraid that the only offering from us this year in an O&U is our Model 206 in 12 gauge only. This is a new model for us, originally intended to be brought to market in 2006 (hence the 206 model designation). It took us a lot longer to get this shotgun just right than we had planned. Now that we have started producing it, it will only be a matter of time before we add a 20, 28 and .410 gauges to this line. I would expect the 20 gauge in late 2008 with the 28 and .410 following in 2009.

seeker_two: We will start delivering our M5 polymer framed 1911 made by Bul in 9mm in another month or two. I would look for a steel framed 1911 in 9mm as part of our new line to be introduce towards the end of this year. For more information on this new line, see post #19 in this thread: http://www.thehighroad.org/showthread.php?t=349120.

Tall Wind: Glad to hear of your good results with our semi-auto shotguns. Would you send me a PM with your full name and address? I would like to keep an eye out for the service to be performed on your over & under. We will keep you a happy Charles Daly customer!

RonC: Our 1873 Single Action revolvers were made for us in Italy by Pietta. We think they are an excellent value when compared with Uberti's. However, don't take my word for it. Visit the SASS forum at http://www.sassnet.com/forums/ and do a search for Charles Daly revolvers. They can tell it much better than I can.

dewage83: Thanks for your post. We are trying! Who do I ask for a raise? (Forutnately, or not somedays, I am the boss!)

ftierson: Maybe I should hire someone, but no, I am not here in lieu of hiring someone else. I am here because I am the boss and I want to interact with our consumers directly. Our name was being dragged down on several internet forums and I wanted consumers to know that the president of the company is interested in hearing from consumers, cares what consumers have to say about our company, and is committed to improving our customer service.

I may not be able to do this all the time, but this has been a great learning experience for me and I hope it has been useful for you here on THR as well.

As to your O&U problem, if you are still having an issue with it, please send me a PM with your name, address, phone number and email and I will make sure this time around you do get an answer and are taken care of right away.

We had some "issues" with email before but hope that they are a thing of the past.
 
I may not be able to do this all the time, but this has been a great learning experience for me and I hope it has been useful for you here on THR as well.
Click to expand...

we appreciate it, for sure

btw, are those CDD AR15s shipping yet?
 
taliv: I am delighted to report that the first CDD-15 rifles left our facility today for the wholesale distributors. We were only able to ship the D-M4 today but within the next 2-3 weeks a good quantity of all 6 models will be on their way to market!
 
Michael,

Thanks for the quick response.

I do very much appreciate the fact that you're here...

Regarding the 105, I bought a 26inch IC/M and a 28inch M/F at the same time, and the shorter one is the one with some gouging of the chamber where the monobloc is joined to the lower barrel...

However, I've just decided to live with this flaw for now. After all, with a lifetime warranty, I can just send it in for replacement when it falls apart...:)

Plus, I'm old, so you'll probably never see it anyway since I'll probably fall apart before it does...

I did run 47/50 on thrown clays (including several doubles) using one ounce loads of 7 1/2s the very first time that I shot the 26inch 12 gauge, which isn't too bad...

Again, thanks for the response. And I do hope that the email problem has been fixed...

Forrest
 
Couldn't resist

I belong to several other gun forums, but I'm spanking brand new to this one. I couldn't resist the clarion call "Charles Daly Wants to Hear From You". This is especially apropos since I've sent three queries to the Charles Daly website with no reply. I apologize for being totally off topic, but the question I have for Charles Daly is: has your company ever considered importing the 9x23 1911 clone made by BUL ? I know BUL makes them because I called Israel and got a chance to practice what little Hebrew I know (which basically consists of "find me somebody who speaks English"). There are a lot of shooters out there who are still interested in the 9x23 whose only choices are expensive custom jobs or hacking 9x19s or 38 Supers. I even know of a couple of guys who are waiting for the Charles Daly 9x19 offering just so they can ream out the barrel and convert it to 9x23. I'm not suggesting that the 9x23 will take over the gun world like the .40 did, but I do believe there's a niche market for it.
 
louishob: Thanks for the post. We have had some issues with email off of our website so without making any further excuses I will answer you here.

The problem with niche calibers is that. although there can be some initial demand it is rarely profitable for the company committing to service the niche.

In the early 90's I introduced a new IMI manufactured pistol to the market, the Jericho 941, chambered for the 9mm para and the new (at the time) .41 Action Express. Although the .41AE was a great cartridge, and arguably much better than the .40S&W, because the .41AE was "not invented here" and the name on the ammo box was IMI and not Federal, and the name on the gun was Jericho and not S&W, the .41AE was DOA.

I learned a valuable lesson then, after my company lost a lot of money.

So to answer your question, even though I agree with you that the 9X23 is a good cartridge, we will not be the ones to commit to it. I just don't think enough of them could be sold to make it worth our while. Sorry.
 
Mr. Kassnar while I can understand you being "gun shy" of repeating what happened in the early 90's you seem to be overlooking one very large piece of the puzzle .

This medium in which you're communicating with your present and hopefully future customers .

If I recall correctly the Internet was in it's infancy in the early 90's , today thousands of shooters share their experiences with each other on boards just like this without the bias brought about from advertising dollars as happens in gun magazines .

If you ever get the itch to gamble on any new products making introductory posts to "seed" the idea and might just help make a go of the whole project .
 
Charlesdaly hi I just ordered one of your field tactical 12gauge shotgun at www.budsgunshop.com and can't wait for it to come, this will be my first shotgun so i dont know what to expect..
 
Charles Daly: Just a ballpark figure needed, but how many would you need to sell to make it worth your time ? Also, rather than having to incur the costs of having stock on hand, would special orders be a possibility ?
 
Dear Mr Kassnar:

My 106 is on its way back to you for repairs. I am getting excited now to have it back in proper working order. I hope it is soon as some of my fellows are teasing me about it being gone for the clay season. I know they are joshing me. Thanks again for checking on its progress and all your help....... Bill
 
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I have not had the opportunity to use a CD gun of any type yet, but I have read the comments on this forum and its part of the reason why I must say. I see them going for what I consider to be low prices for a gun and I always wondered what the quality was like.

I read throught this entire thread and I must say you are doing a good job of addressing issues and concerns. I am in the market for another 1911 pistol in full size and in compact and it may seem cheesy but you have made a good effort here and I will take another look at your products.
 
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