Has anyone dealt with Colt customer service recently?

Status
Not open for further replies.
G

Geneseo1911

Member
Joined
May 6, 2005
Messages
1,016
Location
South of I-80, PR of IL
I bought a Colt 6520 (light barreled carbine with A2 upper) last fall (yes, I contributed to the panic), and haven't shot it a bunch due to cold weather and planting season. That is, until today. I did shoot it enough this past winter to establish that the barrel is somewhat canted, but I didn't want to send it in until I was certain is was a problem with the rifle, not with me. I managed to get it out today, and confirm there is a problem. I only have about 5 clicks of right windage left when the rifle is zeroed.

The question is, is it worthwhile to send the thing back in? Would Colt pay shipping both ways? I have long-term plans of possibly changing to a A4 upper, and using the A2 on a 20" A2 style rifle, so I had though about just letting it go and doing the necessary fitting at that time. The gun is mainly a toy, and may get used for some 3 gun, but it certainly doesn't have the accuracy for me to worry much about it shooting long range and/or actually adjusting for windage.

Also, I'm only getting about 4 MOA out of this thing; is that normal for a light barreled 16" gun? Any input will; be appreciated.
 
I have had excellent Colt customer service. I'm not a Colt nut but all my experience with them has been great. Calling in I always get a gentleman named Travis. Always helpfull. My 2 cents
 
Well, I sent in my Colt 1911, had to pay through the nose to UPS for shipping a (gasp) handgun. When Colt got done with it (and never fixed the problem I sent it in for), they charged me for the UPS fee back. Just my opinion, but I will never deal with Colt again, will find a local gunsmith instead.
 
I sent my 1911 back this March.

The slide stop was not functioning correctly (they fixed it) and they installed an ambi thumb safety. They were easy to deal with on the telephone and their work was excellent BUT it took a long time to get it back: about 6 weeks.
 
With todays layoffs and corporate restructureing customer service has suffered at many manufactureing and repair facilities.

I would speak to colt concerning your problem before making a decision. Ask them about turn time, shipping BOTH ways ect...

A local smith' may be your best bet as your repair is an easy one.

I sent my 1911 back this March.

The slide stop was not functioning correctly (they fixed it) and they installed an ambi thumb safety. They were easy to deal with on the telephone and their work was excellent BUT it took a long time to get it back: about 6 weeks.
Click to expand...

They(Colt) may have jobbed out your repair, hence the expedient, correctly done repair. AND 6 weeks is not considered a long time for a factory repair.

If your going to change the barrel on your upper near future, then just wait, if you think after talking to Colt you may suffer prblems with them.

Good shooting-:D
 
I would definitely call Colt and discuss options.

4 MOA troubles me as that is about old Mini-14 accuracy for repeated shots when the barrel heats up. In my case, the Mini-14 accuracy does not bother me in the least, but I didn't pay for a COLT arguably the best AR on the market.
 
I am curious, how accurate did you think a 16" light contour barrel was going to be on an AR?
Click to expand...

Here's your cryin' towel....LMAO :eek:

Aint it funny how most folks think all and every firearm will shoot... dare I say it.... MOA, yep, I used the famous acronym.... MOA!

Not to be pessimistic here but 4" out of a 16" barrel, which is held to goverment accuracy standards, is the norm...

Center of mass- :D
 
I did shoot it enough this past winter to establish that the barrel is somewhat canted, but I didn't want to send it in until I was certain is was a problem with the rifle, not with me.
Click to expand...

FWIW, every single rifle I've ever had has verifiably shot several inches to one side at 100 yards. That's what front sight windage is for.
 
I think it is reasonable to ask the OP what he expected the gun to do.

We also need to know how the 4 moa was obtained. Is the gun scoped? Was it offhand or from a rest?

I would say 4moa from a light barreled AR shooting offhand or from an improvised rest, with iron sights or a red dot, is probably typical and no cause for alarm.
 
Also, I'm only getting about 4 MOA out of this thing; is that normal for a light barreled 16" gun? Any input will; be appreciated.
Click to expand...
Yes 3.5 - 4 MOA is typical for a light barreled 16" AR from my experience owning and shooting them. The true heavy barreled ARs such as the HBARs, 6721 ect. were a step up in the accuracy department from my experience with them.
 
I didn't expect much more than 4 moa, but I did hope for a little better. I knew it wasn't going to be a long range tack driver. Thanks to Runningman for reassuring me this is within the realm of reason. I am shooting iron sights, so I suppose there is some room for error there.

The main reason for the whole post was questioning whether Colt service was worth my time. I guess I'll have to ask my dealer what he thinks about it.
Here's your cryin' towel....LMAO

Aint it funny how most folks think all and every firearm will shoot... dare I say it.... MOA, yep, I used the famous acronym.... MOA!
Click to expand...

And by the way, I do know what MOA means, so lay off. What term would you prefer I use? When I talk about shooting, I use shooting terms rather than say, "mah boomshtick done dudn't herdly hit a pik-em-up wheel from Ma's house ta here!"
 
Call Colt. Why the hesitation? That is what customer service is for. Call Colt.
Click to expand...

You have a point. I keep telling myself I'm too busy to mess with it, but I guess if I have time to waste typing on internet forums, I probably have time to make a phone call. Thanks 22rf.
 
Status
Not open for further replies.

Similar threads

H
  • Locked
20'' AR15: Advantages and Manufacturers?
2
Replies
40
Views
3K
Ar180shooter
A
N
  • Locked
Gun Selection: 1930s
2 3
Replies
52
Views
7K
Dr.Rob
Dr.Rob
B
  • Locked
M15 feed ramp issue... *pic*
Replies
13
Views
1K
brentn
B
K
  • Locked
What Accuracy Can be Expected from an AR-15?
2
Replies
29
Views
2K
Kestrel
K
B
  • Locked
Need to make a Friend in Austin, TX
Replies
13
Views
763
Big Boomer
B
Back
Top