Muttt
Member
I recently purchased a set of .357 Mag RCBS dies off evilbay. They only came with the round nose bullet seater. I looked online and could not find a part number or listing for the flat nose and hollow point bullet seaters.
Anyway, I called RCBS and the guy quickly asked me for my name and address. I gave him my info and he said "They're going out in the mail today". I asked him what the charge was and he told me not to worry about it. I just couldn't believe it. I've never had that kind of customer service before. Especially when it needs to be shipped. And, I explained to the guy that I was not the original purchaser. He said a lifetime warranty is a lifetime warrantly.
That sold me on RCBS for life. What a great experience.
Anyway, I called RCBS and the guy quickly asked me for my name and address. I gave him my info and he said "They're going out in the mail today". I asked him what the charge was and he told me not to worry about it. I just couldn't believe it. I've never had that kind of customer service before. Especially when it needs to be shipped. And, I explained to the guy that I was not the original purchaser. He said a lifetime warranty is a lifetime warrantly.
That sold me on RCBS for life. What a great experience.