Okay maybe this is just me and I'm sure it is but wondering if you've noticed this?
I order a lot of accessories online and will try different sites at least once, but it just seems to me shipping (cost and time) is getting out of hand. Here's an example, I ordered a decal grip kit for a G19. Cost was around $10.00, not bad price see them range from 9-12. Shipping and handling was $5.00, a little high I thought but again not a problem. I order product and was told after I ordered (through a message window, online) I would receive product in 7-10 days.
This is when I got a little irked but not bad. Well, 7 days then 10 days went by and no parts. On the 12th day I call to see whats going on, making sure it wasn't lost and such.
I was advised 7-10 days after processing was done. They had my money (credit card/debit card) so what would take so long to process a 1 part order, they could give no answer, that's just how it is.
I get the part wrong part, and find out they shipped it regular mail, not UPS or even a priority USPS. To me this whole shipping and handling is becoming a joke, I expect this on Gunbroker and/or Ebay. I have no problem with that as I know they are just making a few more dollars or maybe they have to drive to the post office to mail an item. I just get agitated when a "so called company" does it, knowing full and well they do get discounts on shipping due to volume.
My biggest thing or point to my rant is why? (other than they can get away with it, lol) What happened to taking care of customers and trying to get repeat business? I don't mind paying a so and so amount, I didn't have to, I chose to. I just think on an order that is really small like 1 to 2 items, a 7 day processing is too long and an envelope package that took about 3 weeks to get for $5.00 shipping is way too high.
I won't name a name but this company is a bigger online seller, not a fly by night company. I just don't get it, I've never dealt with this from Midway or Brownells and this company is along the same lines as them as an online seller.
So if you know any good online stores let me know, I like to look a lot and the weirder or more off the wall parts the better. I have a son with CP and now stay home and take care of him, so this is my hobby now....window shopping,lol.
I order a lot of accessories online and will try different sites at least once, but it just seems to me shipping (cost and time) is getting out of hand. Here's an example, I ordered a decal grip kit for a G19. Cost was around $10.00, not bad price see them range from 9-12. Shipping and handling was $5.00, a little high I thought but again not a problem. I order product and was told after I ordered (through a message window, online) I would receive product in 7-10 days.
This is when I got a little irked but not bad. Well, 7 days then 10 days went by and no parts. On the 12th day I call to see whats going on, making sure it wasn't lost and such.
I was advised 7-10 days after processing was done. They had my money (credit card/debit card) so what would take so long to process a 1 part order, they could give no answer, that's just how it is.
I get the part wrong part, and find out they shipped it regular mail, not UPS or even a priority USPS. To me this whole shipping and handling is becoming a joke, I expect this on Gunbroker and/or Ebay. I have no problem with that as I know they are just making a few more dollars or maybe they have to drive to the post office to mail an item. I just get agitated when a "so called company" does it, knowing full and well they do get discounts on shipping due to volume.
My biggest thing or point to my rant is why? (other than they can get away with it, lol) What happened to taking care of customers and trying to get repeat business? I don't mind paying a so and so amount, I didn't have to, I chose to. I just think on an order that is really small like 1 to 2 items, a 7 day processing is too long and an envelope package that took about 3 weeks to get for $5.00 shipping is way too high.
I won't name a name but this company is a bigger online seller, not a fly by night company. I just don't get it, I've never dealt with this from Midway or Brownells and this company is along the same lines as them as an online seller.
So if you know any good online stores let me know, I like to look a lot and the weirder or more off the wall parts the better. I have a son with CP and now stay home and take care of him, so this is my hobby now....window shopping,lol.