rc109a
Member
I went out and bought a set of RCBS dies for my 223 and decided to switch from Lee to RCBS small base. Needless to say after about 20 rounds I got one stuck and ripped the rim off the case. When I finally got the decapping rod out it was bent. The pin was broken and the expander was cracked. I was a little upset, but decided to go online and buy the X-dies since they were the ones I wanted in the first place (the store I bought them were out and the salemans talked me into the small base FL dies instead). When I calmed down I was trying to figure out what to do with this new set of broken dies. I called RCBS and asked them how much it would cost for the pieces that I broke. They said no charge and told me they were sending me all the internals for free. I told them again that it was not because of their product, but my forcefull handling that the die parts were broken and I would pay for the parts. The guy on line said it was not problem. I got the replacement parts in three days and they even sent 5 extra decapping pins as well. All I have to say is RCBS is GREAT!!