I played with spotlights before but never for 20 minutes, I understant the running time of the battery is about 40 minutes if is a really big battery.
It must have cut-0ff protection inside (which is a good thing) as the battery gets too hot, the protection kicks in and shutt off the juice.
CR 123's batteries are the same, in normal flashlights they don't shutt off but when used in flashlights with powerful bulbs like the Surefire M-6 the protection kicks in and stop the electricity from flowing.
Understant this is to avoid damage to the battery. Spotlights don't suppose to be used for such long periods as you did.
The only flashlight I know that will not do this thermal shuttdown is the Maglite modified for 951 lumens, it is because the mass of the head, heat well and special heavy aluminum reflector dissipated the heat before it arrives to the batteries.
This flashlight will be not fall behind a two million candlepower Spotlight, as it output almost twice the lumens than the Surefire M-6 does.
Twenty minutes is a long time for a spotlight, check that you have not damaged the lens (bubbles or ripples) or the undercoating of the reflector (you will see some ripples next to the bulb)
You will probably observe that the color of the lamp now is darker than it was before, submitting the spotlight to 20 minutes continously is abuse, the battery will not take much longer been overheat that much.
In my opinion the light is not defective, just not made for such a prolonged run time.
That is why they made powerful Searchlights as the MaxaBeam that will take such punishement, but them again they cost in the thousand dollars bracket.
hope this help.
black bear