SiCo Summertime Kickoff Promo shipping?

Status
Not open for further replies.
Joined
Mar 30, 2008
Messages
2,075
Location
"The Gunshine State"
Last summer, Silencerco ran the Summertime Kickoff BOGO promotion. I understood at the time that it might take a while (3-4 mos) for the free can to ship (form 3 to dealer) but it has now been 7-8 months. Did anyone else take advantage of this promotion? And has SiCo shipped?
 
I did. Based on recent emails it appears they plan on having them shipped this summer. Later than I expected but like most NFA items I sort of forget about it until it comes in.
 
Wow so the form 3 is going to take a year before you START your paperwork? Even at a buy-one get-one seems kind of crazy. Glad they are busy enough where they're that far out though.
 
Wow so the form 3 is going to take a year before you START your paperwork? Even at a buy-one get-one seems kind of crazy. Glad they are busy enough where they're that far out though.
SiCo says they were surprised that a "Buy one, get one free" promotion" would be popular. What. A. Load. Of. Baloney.
When I first heard of this promotion my first thought was SiCo is REALLY short on cash. My second thought was they must have a lot of unsold cans laying around.
The public isn't stupid. Why buy a SiCo can now, when they may drop another such promotion in the future?
Dealers aren't stupid. Why stock SiCo cans when you have unsold inventory that the manufacturer is giving away free?

Silencerco used to have a pretty darn good reputation. This PR disaster destroyed that.

SilencerCo Summer Promotion Press Release

WEST VALLEY CITY, UT – February 14, 2019

Dear Valued Customer,

As a suppressor manufacturer, we thrive on setting the standard for quality and innovation, as well as excellent customer service. We have failed to deliver your free suppressor from the SilencerCo Summer Promotion in a timely manner, we apologize. The rebate submissions far exceeded our expectations.

We appreciate your patience and the opportunity to correct this situation for you. Please be assured that you will receive your free suppressor by the 29th of June 2019. We are committed to shipping your suppressor out as quickly and efficiently as possible, but most importantly providing you with a top-quality product. In order to keep this commitment to you, we increased our production and remain focused on quality.

We will provide regular updates on the status of your suppressor. In addition to the updates, we will send an email to you with a tracking number when your suppressor ships. Once the product arrives, it will be the dealer’s responsibility to contact you and start the tax stamp process.

We consider ourselves incredibly fortunate to have so many loyal customers. We want to thank you again for your patience regarding the summer promotion and your continued support of our products.

If you have any questions, please contact our customer service department at (801) 417-5384 or email us at [email protected].

Sincerely,

Jonathon Shults, President
 
Yeah I thought the execution of the promotion was poor. They could have done a far better job of explaining the process and being transparent with the customers. I was unable to enter the serial number into their rebate form despite entering it exactly as it appears. I emailed them and they did not reply after two weeks nor was I able to speak with someone despite multiple calls. Finally, I fired off a second sharky email which generated a reply that they still had to update something before it would recognize my serial number. Now that that was resolved, I was left wondering what I needed to do or what the next step was or if SiCo would automatically ship and transfer to the dealer I listed in the rebate form. I had to ask about that. After getting the answer that I just needed to wait for shipment to my dealer, I received the email in the OP. When I dish out a grand for something, I expect at least some sort of timely response from the seller.
 
Has anyone seen any movement on this rebate? I bought a suppressor last June and submitted my rebate information a couple months afterwards. They said they would be shipping the free suppressor this summer. Still haven’t heard of my suppressor being shipped.
 
Has anyone seen any movement on this rebate? I bought a suppressor last June and submitted my rebate information a couple months afterwards. They said they would be shipping the free suppressor this summer. Still haven’t heard of my suppressor being shipped.
I've received around ten of the "free" silencers this month.

I asked a couple of those buyers if they would buy SiCo again...….."no @#$%! way".
This should be a lesson to every silencer manufacturer on how NOT to market and promote your products.
 
I've received around ten of the "free" silencers this month.

I asked a couple of those buyers if they would buy SiCo again...….."no @#$%! way".
This should be a lesson to every silencer manufacturer on how NOT to market and promote your products.

That’s good to hear that they’re shipping. I’ve been less than impressed with their rebate management and customer service. They make good products, but there are lots of other good suppressors out there nowadays. I feel like SilencerCo got me to buy their product and then made the fulfillment of the promotion an afterthought.
 
Status
Not open for further replies.
Back
Top