Thank You To Colt Mfg.

[glassman]

Back in June, I sent my 'new to me' python back to Colt because it was misfiring with anything but Federal ammo. The primer strikes were way off center and and even though it locked up tight, I figured it had to be something to do with the timing. Turned out it was a manufacturing error and the hole for the firing pin was drilled off center. Colt stood behind their product and I got a check from them today for the full purchase price of the gun. I wanted to let people know and say thank you to Colt for being straight shooters.

 

[MikePGS]

Wow, very nice to hear. Particularly since I'm considering buying a Colt

 

[45shooter]

Wait, wait...
Colt fixed your Python AND sent you a check for the price of the revolver?
You basically got a free Python?

Is that right?

 

[glassman]

"Colt fixed your Python AND sent you a check for the price of the revolver?
You basically got a free Python?"

I WISH. The python was unrepairable and since they don't make the python any more, they offered to either give me an SAA or refund my purchase price. They kept the python.

 

[22-rimfire]

Thank you for relaying your experience. Man, I would hate to send back a collectable revolver that had problems and have them send me a check. Wouldn't buy the gun if I didn't want it. But Colt did the best the possibly could, I guess.

 

[The Lone Haranguer]

I remember your first thread on this. That is very generous, considering that - even though there was an egregious manufacturing error - the ownership is not the same now as it was then, and that what you paid for it is probably more than it sold for when new. I'm going to have to look more closely at new Colts.

 

[Gordon]

I'll bet that Python gets heliarced and redrilled and refinished by some talented employee!

 

[TimboKhan]

Man, I would hate to send back a collectable revolver that had problems and have them send me a check

Well, it's not all that collectable if it has an unfixable problem, at least from my perspective.

Then again, I don't really know if that's the right attitude. If your a Colt collector, and you find a Python that can't be fixed, is it still worth something to the collector? It's not like Pythons are super hard to find or rare enough not to be shot, so is there a collectors value present in a gun like this?

 

[22-rimfire]

The collector value of the Python would be greatly reduced for me. I'm not a big Python fan from a collector perspective. They made a lot of them. I focus on other Colts. My comment was more directed in regard to other handguns that might get sent to Colt for repair. Lets say you have a problem with a Diamondback 22.... still shoots, but a problem all the same; probably would not want a check depending of course on the amount of the check. In this case, I suspect this was a generous offer by Colt. I'd just go buy another Python with the money if I wanted one.

 

[glassman]

The python was my favorite and losing it really disappointed me. I'm not a collector and don't own a safe queen. Everything I own goes to the range with me at one time or another. Colt could have just shrugged their collective shoulders and returned it to me, especially since I was not the original owner. I was even advised by a gun shop owner not to send it back to colt because of the history of their troubles. My sense is that colt is trying to repair that reputation or disprove it out of hand. They did that with this exchange. I am thanking them for their generosity and for standing up for their product. I will be keeping my eyes open for a replacement. I wish that colt stillmade them.

 

[Majic]

The revolver was potentially dangerous and it's obvious it was a factory defect. NO manufactor will return a potentially dangerous firearm to the owner (their lawyers would have heart attacks). The only alternative was to offer a revolver of equal value or buy it back from you since the Python is discontinued.

 

[Father Knows Best]

For all the bashing Colt gets on the various 'net gun boards, the people who run it (Colt Manufacturing, at least) are class acts. They are turning out high quality products these days, and they stand behind their product.

 

[BigG]

Agree with Father Knows Best - Colt is a class act, and they proved it by making it right.