UPDATE:
I finally had a chance to send the display unit to Ryan last week. I received a replacement unit yesterday (10/19), not bad considering they received the unit I sent on Thursday (10/13). After turning the new display on and verifying I can read it, I did notice they didn't return the micro SD card. I emailed Ryan about this and he told me there was definitely an issue with my display, so they sent me a replacement. I asked if I could use an off the shelf card or was there something special with their card (software)? He told me they would just send me a new card.
I have to say my customer service experience with Magnetospeed was excellent. The only money I was out was shipping on my end. They replaced a V1 (there now on V3) display unit no questions asked even though I told them up front I was not the original owner. This is what great customer service looks like. I know what brand my next chronograph will be.