I was pretty disappointed with Hornady's response when I sent them a detailed email regarding my less than one year old dies that were leaving deep scratches in the necks of my cases. Their email response was to call their tech support line. RCBS would have instructed me as to how to return them so they could be repaired or replaced. When I tried to call their tech support line, I was on hold for 10 minutes, and had to get back to work. NOT what I expected, like they couldn't have forwarded my email and contacted me directly? So I bought some Lyman dies on sale from Cabelas and will share my Hornady story with everyone who wants to hear it. I will still consider using their bullets if I get a good deal on them, but won't
consider their dies or other reloading equipment. RCBS and Dillon both are far superior, we will see how the Lyman dies hold up.