Geez, I'm glad to hear no one was hurt.
I agree 100% with this. I'm not one to complain about much, but this incident and lack of reaction is absurd.
If this happened to me I would definately notify upper management via certified mail. I would explain what happened and the employee response (or lack there of). I'm sure they are aware of the potential harm of flying bullets but it wouldn't hurt to remind them. I would then ask for a response as to what actions will be taken to ensure this type of thing doesn't happen again.
I agree 100% with this. I'm not one to complain about much, but this incident and lack of reaction is absurd.