Big changes at European American Armory

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Grayrider

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Gang (in particular the CZ & clone fans),

I know many of you are fans of CZs and the various Tanfoglio produced clones. I personally have had perhaps a dozen or more Tanfoglio produced guns, and always felt they had potential to be one of the finer firearms on the market. However, I will not rehash the many issues that have kept this from being the case. Several importers, the AWB, quality control problems, etc., have all kept the market share of Tanfoglio guns limited. No need to beat a dead horse. This stuff has been discussed here and elsewhere at length.

Recently EAA made a shift in their product line. The Witness steel pistols are moving to a large frame platform, allowing for greater ammo capacity. They also posted on their web site and published in their catalog (as well as at SHOT) that they were making an attempt to re-enter the market of competition guns, offering the Stock, Limited, and Gold Team models based on the large frame platform. These can be seen at the EAA web site. The Stock and Limited look quite appealing to me, so I made contact with EAA to inquire as to their availability. I was directed by their very nice operator (Sharon I believe), to the voice mail of Mark Galli, director of sales and marketing. Not knowing Mark, I expected he would likely be too busy to return my call quickly as I stated I was not an FFL or wholesaler. I could not have been more wrong.

Mark called back within an hour, and as we chatted the conversation quickly evolved from my inquiry as to the availability of various models to a lengthy discussion of the entire Tanfoglio product line, import history, and the rebirth of EAA that appears to be underway. It was a very interesting conversation, and it left me quite impressed both with Mark and EAA’s new direction as a firearms importer/seller. I want to pass on the finer points of the conversation, as well as Mark’s contact info at his request. I think the Tanfoglio fans here will find this quite informative.

Mark Galli came to EAA several months ago as part of an effort to redo the company’s image, to capture new market share, and to make EAA competitive as a seller of quality handguns. From his background in finance and working for Beretta, he hopes to help EAA make some aggressive changes to their approach to the pistol market. He indicated that the severing of ties with Izhmash had led EAA to rethink their role in the firearms industry. The Tanfoglio produced Witness line had not been that successful for various reasons, related both to the product and the way in which it was marketed. To remedy this EAA is going to move in some new directions that sounded quite promising.

Some of us have already discussed that the pistol offerings are changing. EAAs web site notes there will be polymer and steel basic guns in various calibers, but using the large frame magazines allowing for greater capacities in some calibers (18 in 9/38Super, 15 in 40/10mm, 10 in 45). The shift to a large frame should simplify the product line by making the guns more interchangeable, and my experience is that the large frame guns run the softer calibers (9 and 40) comfortably well. However, of more interest to me are the “Elite” series pistols. Mark explained that while the basic guns are mass produced, the Elite series guns will come from the custom shop side of the Tanfoglio manufacturing facility. These “semi-custom” pistols will feature much tighter tolerances, enhanced features (better sights, triggers, grips, etc.), and will be targeted at a different market. EAA will seek to make these guns competitive with Sig, HK, Kimber, Springfield, CZ, Beretta, and the other much trusted names in the industry (no offense to any brands omitted). Mark wants to do this by offering guns that are an exceptional value, with great attention to assembly as well as features that make the guns more appealing than the base Witness line. As he plainly put it, the market has many quality guns at the price range EAA is targeting with the Stock and Limited models. The guns will have to be good, or the customers will buy something else.

Mark said the he was quite aware EAA has had quality issues and customer relations problems in the past. He wants to change this, and asked me to pass on his contact info. Should anyone need assistance regarding an EAA pistol and do not feel that they are getting good customer service, call EAA and punch in his extension at 210. He said his phone might ring off the hook, but he wanted to be directly in touch with the customer. Along those lines, EAA is switching to a direct-to-FFL sales approach. If you want an EAA gun, have your FFL get directly in touch with EAA. He wants to keep the lines of communication between potential customers and EAA as short as possible.

After this discussion, I reserved one of the incoming EAA Stock models in 40 caliber. Mark indicated I would get one of the first few in the country. He said the 9mm and 10mm will be in-country 60-90 days out. I plan to lay in one of the 9mm models as well, although he made me aware of some other interesting options that might affect my choice. A review will be forthcoming of the 40 once it is here and I can run it through its paces. If all goes well that should be within two weeks. I have owned many Witnesses over the years, and have been brutally honest as to my experiences with them. One only has to review my past posts on the subject to see this. Expect a thorough and honest review of the Stock model. I am optimistic, as Mark and EAA seem to have a new vision for the company’s role in the market. He said that first and foremost he is an avid shooter, and wants to produce guns that will appeal to the most hard-core gun buffs amongst us. I hope this works out, as I have long thought the Tanfoglio guns were very well conceived, just poorly marketed (and at times assembled). I will soon report whether this has changed.

GR
 
I share your optimism and hope they can turn things around.

But personally, until I see that they've changed their attitude and fired those two idiots Keith Berkrant and Paul Richter, they won't be getting any of my money.
 
I've read all the stories about EAA customer service and quality control, but I'm proud to say that my Witness 10mm has been flawless. I would consider getting an Elite in 9x19mm.
 
A Stock or Limited in 10mm would be fun too. I am hoping a barrel swap will give me a two caliber Stock. Mark indicated the 15 round 40 mags are different from the 15 round 10mm mags. Perhaps they are shorter in length. I ran 40 from a 10mm Witness for a bit using the 10mm mags without too many problems, although a round did nose down now and then.

GR
 
EAA needs some changes.

I won't even go into it, but I wouldn't buy anything from EAA if they sold it at half price and gave a 50% rebate. :mad:
 
I hope they will consider importing more of the Tanfoglio line now, espeically the higher end stuff. I have a friend who is itching for a stock custom, (hoping USPSA will allow it) and quite frankly my Super .38 needs a new friend.
 
Faustulus is right I would love to give one of these a try in uspsa production class
 

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Will they still be selling the baseline models in 10mm? Id heard they would be discontinuing them, but it may have been hersay....but you seem like the guy to ask.
 
Please Educate Me....

OK Friends,

CZ/EAA/Tanfoglio have only recently made their way into my handgun universe of knowledge (and believe me, its a small universe...but always growing). Can someone please explain the relationship between these organizations and their product offerings? Thanks!
 
That Stock Custom or the single action Limited would be a really neat pistol. I had called wanting the latter, but at this point they don't have any inbound. Stay tuned, however. Depending on how the Stock runs, I may ask him to work a bit on the Limited or Stock Custom option if he is receptive.

He said Stock 10mms were on the way and EAA shows the 10 on the web site in the base model. I don't think they are being discontinued, but can ask him. Being a big fan of that cartridge, I would hate to see them moved off the list of products. Any 40 caliber Witness I procure (now that the 40 and 10 appear to be on the same frame) will shortly be followed by a 10mm barrel if available.

I am no expert on the history of Tanfoglio (Walt may want to chime in here as he seems to know this topic quite well), but can give you what I have learned in owning quite a few of their guns in the last 20 or so years. During the Cold War CZ pistols were hard to get in the West (particularly the United States) due to trade restrictions with Soviet allies. Despite this, the CZ-75 earned quite a reputation of being one of the best wonder-nines out there. Durable, reliable, accurate, and well made, it had a strong appeal to Western shooters. Tanfoglio of Italy saw this as an oportunity, and copied the pistol. After all CZ had no ability to enforce any sort of patents or trademarks outside the Soviet block, and Tanfoglio was part of a well established gun making industry in that region of Italy where Beretta et. al. reside. Tanfoglio started with CZ copies in 9mm, and offered them for export to various countries through different importers. In Europe the guns seem largely to have been called Tanfoglio pistols, but in the US the various importers named them differently.

During the late 80s and early 90s, there were at times more than one importer in the US bringing in Tanfoglio products in various configurations. I have observed in the past that Tanfoglio seems to offer varrying levels of fit, finish, and features depending on what the importer specifies. So in the beginning there was FIE (TZ-75), Springfield Armory (P9), Action Arms (AT84), Excam (someone correct me if that is wrong but I think they had the TA90), and later Magnum Research (who if memory serves took the Jericho away from Action Arms and made it the Baby Eagle). There was also the Sphinx, who's importer I forget. The Sphinx and Jericho/Baby Eagle are interesting in that Tanfoglio apparently ships unfinished components to other countries (Switzerland and Israel respectively) for final machining/assembly by local arms makers. Many feel that the Sphinx and Jericho are the finest of the commonly produced Tanfoglio based guns.

At some point in the early 90s the US market condensed down to one direct importer of Tanfoglio guns: European American Armory. I have heard this company was formed from the remaines of FIE and others listed above. Magnum Research continues to bring in IMI finished Jericho derived guns. It has been discussed here that there may be a Sphinx importer coming. It is also worth noting that polymer framed Tanfoglio derived guns have had several importers as well, such as Charles Daly and Adco.

So the relationship is that CZ made a fine pistol, politics kept them from selling them in the huge Western market, so Tanfoglio copied the gun. Their importer is EAA in the US. Tanfoglio took that base CZ and ran with it, making many varients, calibers, and options beyond the original 9mm pistol. The result is a very diverse and interesting line of firearms.

GR
 
very interesting report, it's a great read, thanks grayrider.

can anyone offer some insight to why EAA broke ties with Izhmash? I also did not think Russian Izhmash offered any handguns. Most of the EAA imports from Russia was long guns, including AK-like Saiga rifle and shotguns.
 
Thanks for the Lesson

GR,

Thanks for the history lesson, it all makes sense now. I've never shot an EAA or a CZ, but it sounds like I need to get my hands on one.
 
The only thing I would add to the impressive and complete history above is that, apparently, one of CZ's chief designers defected to the West and took a lot of design specs, blueprints, etc., with him -- and went to work for Tanfoglio.

(This, which included names, was from a pretty good summary on the CZ Forum posted by a Czech forum member.)

Unhappily, the CZ Forum site [which is hosted by EZBoard], along with all the other EZboard forums, got hacked recently, and a number of files were lost. I'm not sure I'll be able to get the specifics.

I just picked up a Sphinx, recently, and traded an ASAI ONE PRO for it. Those are the two MOST IMPRESSIVE CZ clones I've encountered. Both made in Switzerland. Very nice guns.
 
Walt,

Are the Sphinx pistols still made? Ones I've seen command a high price.
 
I just picked up my first EAA about a month ago. A Witness 10mm. Picked up some 180gr American Eagle under powered loads(at least they felt underpowered) to throw through it for break in. I have a set of RCBS carbide dies coming in this week and will probbly load up some 200gr FMJ/6.0gr Win 231 this weekend.

So far, so good. Excellent trigger right out of the box. Easy clean up on that "Wonder Finish" surface treatment they give it. Maybe not as good as TiN or teflon, but good enough for me. The grip is big enough for my over-sized meathooks, although I may try a set of wood grips as this may be my new carry pistol.

I'd heard that Remington had picked up the contract to make the rifles and shotguns for EAA since the whole Izmash thing. Are they still looking for a manufacturer for their pistol line? It sounds like they revamped their deal with the TANFOGLIO folks. Or did I read that wrong?

Next pistol on my list is a DEagle .50AE (for entertainment value), but I'd take a long, approving, look at another EAA based on what I've experienced so far.
 
This Is One...

... that I'll do a "wait and see" on.

I say this as from what I've read, without trying to read anything into the post that wasn't actually there, it would seem that EAA's attempting to put a fresh coat of paint on the same old outhouse.

I only put it in that manner, as I noticed no mention of any other management/personnel changes and IMO, without that the potential for further rough customer handling continues to exist.

I'll second Shootcraps assessment on Mr.'s Berkrant & Richter, being in line with my previous comment. That said however, I truly hope(for Tanfoglio's sake if no other) that the correct changes are attempting to be made. If not, get a different importer or continue to see the Tan Witness market share dwindle.
 
Very true, redressing without actually fixing anything won't gain back market. I am going to take a chance and see how the Stock model matches up to the description. Expect a detailed and factual report. I told Mark I would not pull any punches, but if there were issues I would also give EAA a chance to correct them. I think that is only fair. If these guns are hand fitted as described, they may have some teething pains. I have had few custom guns that did not.

GR
 
I have a witness silver team made in 1991, factory compensator, single action trigger, drilled and tapped for scope mount, fitted barrel(I think), absolutly the best shooting large bore(.40) handgun I have ever shot. Loves cheap ammo(WWB), mounted an aimpoint red dot, and at 25 yds it puts them where you aim it.
 
Yes, and at a good price too. If the 40 was large-frame based it would already be mine.

:D

Ron is a good guy and it was a pleasure to do business with when I purchased a 10mm Witness from him a while back.

GR
 
Had a Witness 40 original - the very first 40 imported, one of the first 500 marked Witness pistol imported, had to sell under incredible duress....wouldn't mind another....no lana, though.
 
As noted, Sphinx are still made, and are in the process of being imported, again.

I picked one up in a trade this past week. Mine was NIB (or ANIB), warranty card still there, apparently never fired (or if fired, you can't tell.) I traded an impressive ASAI ONE PRO and a little cash for it.

(The ASAI had an unbelievable trigger, but it was a .45, and heavy. I have other .45s that I like, and several of them are better carry weapons. Unquestionably the lightest, smoothest trigger I've ever encountered in a DA/SA gun. Maybe too light.)

Both are examples of high-quality SWISS-made guns.

My Sphinx is DAO. I put a lighter (CZ) hammer spring in it, and have been working the trigger. It was smooth, from the factory, but now its smooth, and a little lighter. I hope to shoot it again this weekend.

Very nice gun. (Stainless frame, dark slide, and a little on the flashy side...)
 
EAA should get rid of the whore-like promotions they are famous for printing. That makes them look like utter sleeze, and is something that NONE of the better name companies do. You don't see SA, H&K, Glock, S&W, Ruger, CZ, SIGarms, or Colt (or even Tanfoglio) marketing their wares with scantily clad models who looked like they were prostitutes picked up from the street, dressed up a bit (with better makeup), handed a pistol or a platter with pistols on it, and stuck in front of a camera.

I like Witness pistols, but I'll be honest when ADCO came out with the CZ-TT's, I was hoping they would come out with a steel framed .45. I like my Witness, but hate the name, hate the pimp feel to the company, and frankly would rather have owned a .45 that tried to ride CZ's coat tails than one that seemed to want to appeal to the lowest common denominator. My Witness has been an excellent performer and that counts most to be sure. If EAA had stepped foreward and tried to be more of a Springfield Armory, they would have had no problem with market share. The market share they currently have is in spite of their marketing efforts, not because of them.

Ash
 
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