I got my SR40c back from Ruger today.

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thomis

thomis

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They turned it around in a few business days. I sent it July 16, they received it July 17 and I just received it back today, July 24.

I sent it in for light strikes. Just wouldn't fire, after repeatedly trying the same cartridge loaded back into the magazine. I determined it wasn't the ammo, the striker channel was cleaned regularly and I even installed a longer spring from Galloway Precision.

I asked Ruger, very kindly I might add, to reply back to me what the problem was and if I could expect this type of issue again after another few hundred rounds. Unfortunately, the packing slip simply told me what items were replaced (the striker assembly and trigger bar reset) and that the pistol was function fired 50 times using my magazine without malfunction.

While I can't complain about Ruger's customer service, which is obviously outstanding, I have to say again that I have been jaded. Most of my confidence would have been restored if they could have told mesomething like the striker was faulty, or there was a bur catching on the bar reset, etc.

I'll be using my 340PD for CCW because I don't trust the SR40c with my life.

Anyways, I promised to report back with what was wrong with the pistol. That's the best I can do.
 
Isn't replacing the striker assembly basically the same as saying yours was defective? I doubt they are in the habit of replacing parts they don't need to.

Now if the light strikes keep up I wouldn't blame you one bit for dumping the pistol altogether. But while testing it, I'd stick with factory ammo to take most human error out of the equation as far as ammo issues go.
 
Did you try removing the magazine disconnect safety? I've heard some people complaining about light strikes had success by doing that. That would be the first thing I did with the gun.
 
While I can't complain about Ruger's customer service, which is obviously outstanding, I have to say again that I have been jaded. Most of my confidence would have been restored if they could have told mesomething like the striker was faulty, or there was a bur catching on the bar reset, etc.
Click to expand...

Welcome to the new Ruger. Not the same since the old man left us. Should’ve never had to send it back in the 1st place. Bad QC.

By the way, I am huge Ruger supporter. Hence the name “Blue Brick”.
 
Tardevil: I'm not saying what they did was bad. I just want an answer to the question I posed to them: "Can I expect this type of issue again after another few hundred rounds".

I wonder if the striker assembly replacement part was an exact replica of what malfunctioned in the first place in my pistol or if it was from a lot of replacement assemblies that addressed the faulty problem in the original parts.

I did not remove the magazine disconnect assembly. Why should I? Its part of the design.

I shoot very little factory ammo. But failure to fire from primer seating is one problem I have only experienced with this particular firearm in over 20 years of reloading so I don't see an issue with my reloads.
 
On the one hand, I fully appreciate the importance of personal confidence in one's defensive weapon. Why tolerate a nagging doubt? Carry something you fully trust, period.

That said, if I was in the market for an SR40c I'd be happy to make you an offer for it.
 
thomis, this place is loaded with folks with thousands of trouble free rounds through their SR series pistols. I personally have nearly 1600, the only issue with a specific mil spec primer. It's not like you are dealing with a gun of ill repute. But I also agree, on both points, with Mikejackmin...if you can't trust the gun, off load it. And of you are REALLY disgusted and off load it for a quick sale, I'll help you out.

But if I were you, I'd shoot the gun. Ruger did their part. NO ONE can absolutely guarantee you of perfection. Not a gun on the market that hasn't had an issue.
 
Take 200 rounds to the range and test it. It's either good to go, or not fixed.
 
Am I understanding this correctly? You had one particular round that failed to fire, you kept putting it back into the gun and it continued to fail to fire??? So ONE round of ammo repeatedly failed to fire??? Yet you have determined that the ammo was NOT the problem??? It sounds to me like that one round of ammo WAS the problem.
 
thomis said:
I sent it in for light strikes. Just wouldn't fire, after repeatedly trying the same cartridge loaded back into the magazine. I determined it wasn't the ammo, the striker channel was cleaned regularly and I even installed a longer spring from Galloway Precision.
Click to expand...

That sounds like a bad primer or bad powder in the ammo to me. Not a fault of the pistol at all. Now if you had tried 4 or 5 different types of ammo and received the same result, that would be a defect of the pistol. I have had my Ruger for about 3 years now and it has had one malfunction, a stovepipe using PMC ammo during the manual warned break in period.
 
Please let us know how it goes when you shoot it again and how many rounds (factory and reloads) you put through it. I'd really like to know if Ruger fixed it.
Thanks! :)
 
We hear what you're saying, but please shoot a few hundred rounds through the SR40 and see if you still have any issues before you completely lose your trust in it. Then report back to us how it goes. For the most part, Ruger's SR series pistols have been an excellent firearm and you seem to just be unlucky to have one that has experienced some issues.

Every company may occasionally produce a firearm that has issues, even Glock who claims "Perfection".

Sorry to hear about your unfortunate ordeal with your pistol and hope you get it sorted.
 
ahhh, I never saw the original post...Well, that was a problem gun. I'm sure that Ruger made it right however. The SR series is very good. I love the compact models. I would try the gun out now that it's home before getting rid of it. If you do decide that you no longer like it or trust it then try the S&W M&P Compact. They are also great guns that are US made.

Personally, I have given up on the US made thing. Ruger and S&W cut corners on their guns and that bugs me. I do prefer the Ruger to the S&W however. I have gone with the Springfield XDm 45 3.8. The Springfield is very nicely built and works beautifully (accurate as a laser beam too!) plus the quality of the parts is fantastic.
 
Two or three hundred rounds won't depreciate your pistol that much when it comes time to sell it. I sent a pistol back to S&W for some repair work and put at least 100 rounds through it. I still ended up selling it because S&W didn't address the problem. But when I sold it, I was able to explain in detail what was wrong with it so they would be safer. They ended up liking what I considered a malfunction (abnormally heavy trigger).
 
Several weeks ago, we'd fired approximately 160 rounds in my wife's bone stock SR40 when round #6 in a ten round magazine did a live round stove pipe malfunction. There it sat, loaded round pointing straight up and the slide closed on it as far as it would go. After properly handling the errant round I marked the magazine as possibly having a weak spring.

In the last week, we've put 370 rounds through that same SR40 and functioning has been flawless. However, a weak spring may not cause a problem every time. But I have this one magazine marked and it'll be thoroughly wrung out in coming months.

Guns fail for many reasons, and sometimes it's not the gun per se, but some little something that goes unexamined: a weak spring, weak ammunition, out of spec ammunition usually poorly assembled "reloads" and etc.
 
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