Highland Ranger
Member
This thread is indicative of what I believe to be the standard customer service experience with Smith:
http://www.thehighroad.org/showthread.php?t=109981
http://www.thehighroad.org/showthread.php?t=109981
What is the gun in question? Care to explain the details of what you bought, and what the problem is? In today's litigious climate, I'd be astonished to hear of any firearm manufacturer would say anything bad about their own product.J Miller said:Wildalaska, the last comment's a joke.......right?
Or is it because your a dealer? The service I've received from them is nonexistant. Numerous attempts to contact Kate Fredette in service resulted in zero contact, and she didn't bother answering any of my several voice mail messages. Comments by other service dept people that my gun was junk, with the attitude that I shouldn't bother them by sending it in.
Is S&W in the crapper? Absofreekinlutely!
It will be cold day in Hell before S&W sees another dollar of my money.
Je
Gee I'm so glad Ruger is a real gun company, instead of a sellout like S&W. Think I'll call them up and order some 20 round mags for my mini-14. 10 rounders? Hmmm
I recently bought a S&W 642 after owning a number of Taurus revolvers. I can't say that the Smith is any better quality wise. I do like it, & think it's a great pocket gun, but it does have a few issues.
If it had a few issues, especially cosmetic, visible ones, why did you buy it?
PS..I have this nasty habit of looking donw the bore of everything that goes out for sale....