Owen Sparks
member
- Joined
- May 27, 2007
- Messages
- 4,523
Last week I snapped the decaping pin on one of my rifle dies. I am not sure exactly what happened but when I went to replace the decapping pin I found that the sizer ball stem was bent. I called RCBS to order a new stem and they would not take my debit card number. The representative said that the die was guaranteed for life and that there would be NO CHARGE for the part.
This morning a padded envelope from RCBS arrived containing TWO complete stems, expander ball assemblies and FIVE spare decapping pins! It is reasons like this that I use RCBS. They stand behind their products even in cases like this where the accident was probably my fault.
I am sold on RCBS!
OS
This morning a padded envelope from RCBS arrived containing TWO complete stems, expander ball assemblies and FIVE spare decapping pins! It is reasons like this that I use RCBS. They stand behind their products even in cases like this where the accident was probably my fault.
I am sold on RCBS!
OS