I sent a message to Labradar on their "Contact" webpage:
Message
My Labraradr has up to my last shooting session been absolutely reliable. I have always ended up with a new series of data on my SD card to upload to my computer. No issues, but then at my last shooting session, I did something different:
I used the buttons to set up a new series (as usual).
I fired 5 shots (again, usual).
But then I paused to get the statistics on the 5 shots because this was a new powder load, so I pressed the "Armed" button twice.
The labradar displayed the statistics for the 5 shots.
Then, forgetting now exactly how I did so, but I think I simply pressed the top button on the left that looks like a monitor screen, to return to shooting
I fired 65 more shots.
I shut off the Labradar.
I took the Labradar home, removed the SD card like normal, and read it. BUT, it showed only PREVIOUS series data. The new series was simply not there.
I figure I must have somehow triggered a "closing" of the new series when I checked the statistics on the 5 shots, or when I pressed the topmost left button that looks like a monitor?
Or???
This really disappointed and scared me, as I lost all the data for the entire 70 shot ladder test.
My "About" screens show Firmware A = 1.2.7 and B = 1.0.0. I have never updated the firmware since I have never had a problem before.
What did I do wrong?
Labradar's (swift!) reply:
(My notes on their reply are in red font)
There a few things that are a little off, if you hit the monitor button in the review mode it should take you to your preferences. If you hit the armed button, it will take you back to your last shot screen to continue shooting
(I did hit the Arm button to "ckock" the Labradar for further shooting, AFTER I got and read the displayed statistics and got out of the statistics display screen, and the Labradar DID DISPLAY the velocity for subsequent shots fired). Unless you accidently hit the trash can button while in the review screen there shouldn’t be a way for it to delete itself.
I for sure did nOT touch the "Trash" button. I NEVER use that button as I never try to delete any shots from the session record)
I would turn the Labradar on with no SD Card in
(I did so), make sure the Labradar didn’t record that series to the internal memory
It did not), possible the SD card came unseeded from the SD card slot
(could be possible apparently). If you do see your series of 70 shots on the internal memory you can review it on screen, but unfortunately you cannot export it to your PC.
(No, no record of the shots in the Labradar's internal memory)
Best regards,
Tom Mouser
Independent Solutions LLC, Exclusive Distributor of Labradar
So, no new advice from Labradar. Note that although I mentioned my firmware status to them, they did NOT recommend updating the firmware, so apparently there have not been any software glitches to correct any serious bugs.
Jim G