JimStC
Member
I bought one of these at Gander Mtn last Saturday. First night it drained eight new Duracell batteries. Hmm.. Second night it drained 8 more Duracell batteries. Called GM and they said that I had to start with Moultrie before they would refund my purchase price. Ok. Called Moultrie and held for 12 minutes and gave up. Next day I called them on my way to work. By the time I got to the parking lot (25 minutes) I finally got a live person. Very nice guy. He explained that this is a common problem with their cameras. He also explained where to find a download on their web site that might fix the problem.
At this point I wondered how a company can sell a product that has a recurring problem to the magnitude that they offer a download to potentially fix the problem. Why not fix it in the manufacturing process instead of selling a defective product?
Took it back to GM today and they refunded my $$, no problem.
Just wanted to give a heads up to other first time game camera purchasers like me.
I did find a great web site that ranks game cams via a game cam shootout. It was a big help on deciding on my replacement. Only downside is that deer gun season starts here in 9 days and I lost some time with the camera.
Jim
At this point I wondered how a company can sell a product that has a recurring problem to the magnitude that they offer a download to potentially fix the problem. Why not fix it in the manufacturing process instead of selling a defective product?
Took it back to GM today and they refunded my $$, no problem.
Just wanted to give a heads up to other first time game camera purchasers like me.
I did find a great web site that ranks game cams via a game cam shootout. It was a big help on deciding on my replacement. Only downside is that deer gun season starts here in 9 days and I lost some time with the camera.
Jim