My Experience with Gander Mountain

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simple_rule

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Nov 27, 2008
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I recently bought a used Sig 226 from Gander Mountain. Here's what happened.

First of all, at the store i did not strip it as they were "certified" and gave the certification too much faith. On the outside the gun looked brandnew. No wear or scratches anyway except the barrel. I took it home to strip, clean and lube before i went to the range the next day and was horrified by a 1/4'' inch chip missing from the slide inbetween the holes where the barrel and guide pin rest in.

I take it back to Gander Mountain 3 days later and i get a call from the gunsmith. Who tells me it does not effect the gun at all and that he "went to a sig workshop that said this." I wasnt happy and took it home trying to think of a way to sell it or a reason to keep it.

I went the range a week later, bringing my G17 and the Sig. I warmed up on the glock then loaded and fired my 226.

EVERY SHOT JAMMED. Stove piped, every one of them. Cleared jam, fired, jammed again. I checked the recoil spring and it looks brand new. .

Now im really pissed. I would take it back to get my money back(720+tax) but they make you sign that all sales finale. However i have been sold a damaged, malfunctioning gun and have to act fast before the 31 day "free from defect" warrenty wears off.

I need suggestions on what course of action to take since ive been sold a defective and damaged gun. Any suggestions apreciated.

im kicking myself in the teeth for not doing a thorough exame before purchasing so spare me the criticism, but i didnt think a legit company like gander mountain would put broken stuff like this on their shelves. I paid a high price for a used gun thinking it was worth it to buy it from a trusty source.
 
I used to work in a retail gun store. There's absolutely no way we could check every used gun that came through.

I'd talk directly with the store manager.
 
I find it better to complain online anonymously instead of just calling up the store manager or the manufacturer.
 
I would say call the store manager and give them a chance to fix the problem.
I have seen several people with complaints from Gander on other forums but have had success working it out with the store.
 
I used to work in a retail gun store. There's absolutely no way we could check every used gun that came through.

The manager of the firearms dept. at my local Gander assured me that Gander Mtn. has a policy of inspecting all used firearms before putting thing up for sale. In addition to that, he told me that they have a one year warrantee on ALL firearms uncluding the used ones. In light of the fact that it was defective when you bought it. I would want to speak to the manager. And if that does not work, I would call corporate and ask to speak to Mr. Gander Mtn.:)

Heavy
 
I'd talk directly with the store manager.Then I'd talk to his boss if that didn't work.I had a similar thing happen with a Helwan about ten years ago.I desperatly wanted a Berreta Brigadeer,but couldn't afford one .Then I saw one at the local gun shop,but upon further examination,it's covered in Arabic,and I figured out it was a very close copy made in Egypt,Iraq,and Iran.I have always had a ''thing'' for guns of the opposition,Tokarev,Makarov,whatever.Sooo,long story short ,out to the range,and THE VERY FIRST SHOT the thing comes apart,sliceing the heck out of the top of my thumb!Needless to say,I was not a happy camper.BACK down to the gunshop I goes,steam almost literally shooting out of my ears,blood dripping from the ball of my thumb.I put the blown up gun on the counter,and the guy takes a look,does a doubletake,and says ''that ain't right'' [the gun is blown open,PAST battery,and the slide is jammed,tilted slightly back] so he gets me a bandaid,some first aid spray and my money and paperwork back.''We good''?says the owner.''Yep'',I reply,and put the money down on my little Taurus stainless 85.That's how we do it around here,anyways.
 
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I would try to return it to gander, if they wont help you call sig. If the store sold it as a certified but was really just used sig would probibly be really pissed off.
 
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