Opinions on Beretta's customer service

[Nathaniel Firethorn]

Hi, all,

If you've had experiences, good or bad, with Beretta USA's customer service, I'd appreciate your word.

Thanks,
- pdmoderator

 

[cracked butt]

I've orderd a part from Bereta USA and got it within a couple of days.

 

[gypsy3]

I've called them numerous times for part numbers and prices and got very good & polite service.. Always get the parts pretty quick...

 

[Zip06]

I had to send a Beretta back for service. They were prompt.

 

[MLH]

Yup

Good service.

 

[cool45auto]

Called to order a D model spacer. They got my info and said they'd get it right out. "How much?" I asked. She said don't worry about it! It showed up 3 days later no charge!

 

[t driver]

I also had quick response times when I called to order replacement parts. You should be warned, however, their response to emails is awful, at best. If you need to contact them , call.

 

[Logistar]

They were reasonable with me and DID what I asked of them despite them having their own ideas of what should have been done. - Didn't get a scratch anywhere.

I am satisfied so far with Beretta service.

Logistar

 

[JohnBT]

I've called them 3 times for Sako parts, mags and info. They were on top of things and extremely helpful. You better have the part number or free long distance if you want to have them look it up for you. Not a criticism of the hired help, just the way the stuff seems to be listed on their computer.

They aren't inexpensive either, but the service was fast.

John

 

[XLMiguel]

I managed to split the slide on an early production Tomcat about a year after I bought it. Called them up, they said "Send it in." Had a new 'Cat ten days later, no charge.

 

[BerettaNut92]

1st time, they were gonna send me a replacement but I sent the gun to EL instead.

2nd time, ordered 2 parts, showed up quick enuf.