Cump
Member
I found a new to me online retailer, Guns and Ammo Superstore, that was offering a free shipping coupon (over $100). And they had all my calibers in stock to choose from at a reasonable price, including 22mag (which I've had a hard time finding for less that ~$20).
Two boxes from my order were out of stock when my order went to shipping. This has happened fairly regularly to me with the increased demand, from various retailers, so I wasn't upset.
I was actually happy with their response and it turned out to my advantage. I placed my order Monday evening. A rep contacted me by email and phone the next morning to discuss the problem and options. When we talked she had my package in front of her, and I decided on replacement items rather than the refund. Without being asked, she threw in an extra box of 9mm. The package shipped that day and arrived Friday.
What I appreciated: prompt personal communication and resolution. Friendliness. No reference to increased demand as an excuse. And the bonus, even though I was already saving on shipping.
Anyway, it might be another one to browse when you are low on ammo.
Two boxes from my order were out of stock when my order went to shipping. This has happened fairly regularly to me with the increased demand, from various retailers, so I wasn't upset.
I was actually happy with their response and it turned out to my advantage. I placed my order Monday evening. A rep contacted me by email and phone the next morning to discuss the problem and options. When we talked she had my package in front of her, and I decided on replacement items rather than the refund. Without being asked, she threw in an extra box of 9mm. The package shipped that day and arrived Friday.
What I appreciated: prompt personal communication and resolution. Friendliness. No reference to increased demand as an excuse. And the bonus, even though I was already saving on shipping.
Anyway, it might be another one to browse when you are low on ammo.
