Ruger LCP Service

[dwstone1227]

Just a quick positive note for Ruger. I have a 2 year old, 500 rounds+, LCP with a CT. I went to clean it and discovered my take down pin head was sheared off. I called Ruger, they emailed me a free mailer. Once I put it into the right size box it was amazingly easy. I took it to UPS and the guy said I was done the instant he saw the mailing label. It took a total of 7 days turn around. That was pretty impressive. I do worry a bit about that take down pin breaking, but even if and when it does, it does not impact shooting the firearm. This is the first time I have sent a firearm back to any manufacturer. Ruger did very well.

dwstone

 

[Wishoot]

Ruger's service is fantastic. Had to send my LC9 in for an issue. Ruger paid for shipping both ways and had it back in my hands in less than 2 weeks. Haven't had a problem with the LC9 ever since.