From what I gathered, he took off his belt and holster, the holster is a belt thru hole type, or how ever you describe it, I believe people here understand the type I am talking of, but he placed it on the table for the moment so now his gun is pointing downwards at a angle, he went outside to help his brother, is wife and his brothers gf with groceries and what ever to bring inside and that is when they heard the bang, they did not know what it was at first, then he noticed his pistol moved from where he had it and there was the hole, they found the bullet in the tile on the floor. He received his gun back, a completely new one, they decided to keep his old one. They sent him 2 extra magazines and a check\voucher good for up to $50 on anything to use for the gun, even ammo, and a letter explaining how sorry they are, the highest quality is their main objective, they are handling this internally and will no longer need to contact us type of letter.
Reno