Sentry gun safe

[Jackiesman]

This may be the wrong thread, but it’s as close as I can find. A moderator may have t put me on the right track.

Years ago I purchased a sentry GUN SAFE from Lowes, but since I didn’t store anything valuable in it I never changed the factory combination, everything of value was stored in my big cafe. I am to the point where I need to start storing GOOD stuff and need to change the combination. It is a dial combination and I have tried sites on the net to find out if the combination can be changed, and how to do it. Every site I have tried wants to charge me to learn if it can be changed, and how to do it. I have tried sentry safes and they won’t answer their phone. Called 4 times, and the 4th time spent 41 minutes listening to a recording “Please wait for the next customer service representative”.

Anyway, after that long sad story the bottom line is: does anyone out there know - is each safe set with it’s own combination at the factory? - if it’s possible to change it-, and if so, how to do it. I would really appreciate knowing. Please help if you can.

 

[Elkins45]

If it’s a dial combination lock you need a change key and you need to be able to access the back of the lock. There are videos on YouTube how to change the combo on a S&G dial lock.

 

[CapnMac]

Please help if you can.

Hopefully this does not scan as sarcastic, but have you tried here: https://www.sentrysafe.com/support/lost-key-combo/US

Ok, that looks like they want you to pay them, so, that's ugly.

Now, there is a very real possibility Lowes bought an "off brand" product with a Sentry nameplate (most of their Moen faucets come from a different factory, and are only "similar" to main line products--don't ask me how I know).

This might help (go to 02:30):

 

[Jackiesman]

Hopefully this does not scan as sarcastic, but have you tried here: https://www.sentrysafe.com/support/lost-key-combo/US

Ok, that looks like they want you to pay them, so, that's ugly.

Now, there is a very real possibility Lowes bought an "off brand" product with a Sentry nameplate (most of their Moen faucets come from a different factory, and are only "similar" to main line products--don't ask me how I know).

This might help (go to 02:30):

I tried that site and that’s the one that wouldn’t answer their phone on a weekday. But I appreciate the help. You said they want payment so I think i’ll pass on them too. The video shows the use of a key (which I don’t have) so even though I can gain access to the back of the lock I couldn’t change it. May be ahead by selling it and getting a new one. Thanks, and good shooting……

 

[Jackiesman]

If it’s a dial combination lock you need a change key and you need to be able to access the back of the lock. There are videos on YouTube how to change the combo on a S&G dial lock.

I’m not familiar with the S&G lock. Do you know if it is a standard sentry dial lock? And I don’t have a key, so that’s probably a moot point. But thank you for the input.

 

[Elkins45]

I’m not familiar with the S&G lock. Do you know if it is a standard sentry dial lock? And I don’t have a key, so that’s probably a moot point. But thank you for the input.

You would need to look at it, but most dial locks change the combo the same way. You can buy the change keys on Amazon or eBay for almost nothing. You need to get access to the back of your lock regardless. The brand should be stamped on the lock case.

For that matter you could buy a new S&G or LaGard lock and swap them out for <$100.

 

[Jackiesman]

You would need to look at it, but most dial locks change the combo the same way. You can buy the change keys on Amazon or eBay for almost nothing. You need to get access to the back of your lock regardless. The brand should be stamped on the lock case.

For that matter you could buy a new S&G or LaGard lock and swap them out for <$100.

Good advice.

 

[CapnMac]

The video shows

The second video shows using a magnet to trip the solenoid which unlatches door. Which would give access to the back of the door, and the ability to change the combo that way.
Now, you might be able to use a "fishing" magnet from HF or the like, rather than dropping the $$$ a rare-earth magnet runs.

 

[Elkins45]

The second video shows using a magnet to trip the solenoid which unlatches door. Which would give access to the back of the door, and the ability to change the combo that way.
Now, you might be able to use a "fishing" magnet from HF or the like, rather than dropping the $$$ a rare-earth magnet runs.

There’s no solenoid on a mechanical dial lock, only on the electric keypad variety. When OP said it’s a dial combination lock I assumed he meant mechanical rotating dial. If he didn’t then everything I’ve said in this thread has been worthless

 

[Jackiesman]

There’s no solenoid on a mechanical dial lock, only on the electric keypad variety. When OP said it’s a dial combination lock I assumed he meant mechanical rotating dial. If he didn’t then everything I’ve said in this thread has been worthless

You were right - it is a mechanical dial lock, not electronic. But people are trying to help, and I appreciate the efforts. If there are more ideas or info please send it along. Good learning curve if nothing else.

 

[4v50 Gary]

moved.