Tristar Shotguns
- Thread starter burnsy
- Start date
- Status
MMCSRET
Member
I won an O/U 12 ga. at a FNRA dinner about 5 years ago, good gun.
Gunfighter123
Member
I had a Tristar 311 12ga. side by side ----- BAD FIREARM --- VERY BAD Customer Service !!!!
After less then 100 rds. , the left barrel WOULD DISCHARGE when the action was closed hard !!! I ended up sending it back to Tristar THREE TIMES for the same reason !!!
Finally , after getting the SG dischargeing at a Cowboy match on video and threatening to get a lawyer --- Tristar agreed to send me a replacement and not try to "repair" mine AGAIN .
They sent me one that was a Demo or something ---- wood stock wa dented and scratched , the recoil pad was loose , the blueing was scratched , etc. etc.
I ended up selling it for $100 less then I paid for mine ---- I never tried to fire it -- I was just glad to get rid of it.
PM or email me and I can forward you copies of the paperwork from me sending it back to Tristar THREE TIMES !!!
After less then 100 rds. , the left barrel WOULD DISCHARGE when the action was closed hard !!! I ended up sending it back to Tristar THREE TIMES for the same reason !!!
Finally , after getting the SG dischargeing at a Cowboy match on video and threatening to get a lawyer --- Tristar agreed to send me a replacement and not try to "repair" mine AGAIN .
They sent me one that was a Demo or something ---- wood stock wa dented and scratched , the recoil pad was loose , the blueing was scratched , etc. etc.
I ended up selling it for $100 less then I paid for mine ---- I never tried to fire it -- I was just glad to get rid of it.
PM or email me and I can forward you copies of the paperwork from me sending it back to Tristar THREE TIMES !!!
AcceptableUserName
member
- Joined
- Mar 24, 2009
- Messages
- 1,627
that sounds terrible. experiences like that need to be brought out into the open here hopefully to keep a company like that honest. Did you make a thread about it when it initially happened?
Gunfighter123
Member
Hi A,
No , I didn't ----- this was about 7 or 8 years ago , would have to look at the paperwork to be sure.
After getting the SG back the first time , I freaked when I slammed it shut and it went BOOM !!! I was ready for ANYTHING the second time I got it back , used a reload with no powder etc , only a primer -- BANG it went. So I then took it with me to the next Cowboy Shoot , explained to the RO my problem and had a buddy tape the results --- after the 2nd reload -- BOOM and I got it on video !!!
To be fair ---- I have read a bunch of GOOD things about Tristar SGs -- BUT -I still say I was VERY SURPRISED by the Cust. Service ---- I was not grumping about something like " my stock doesn't match my forend " etc. ---- this was a SAFETY issue that really could have been DEADLY !!!
BTW --- the 2nd time I sent the SG back , I DID inclose a BIG NOTE , that the problem would ONLY OCCUR IF YOU SLAMMED the gun shut.
No , I didn't ----- this was about 7 or 8 years ago , would have to look at the paperwork to be sure.
After getting the SG back the first time , I freaked when I slammed it shut and it went BOOM !!! I was ready for ANYTHING the second time I got it back , used a reload with no powder etc , only a primer -- BANG it went. So I then took it with me to the next Cowboy Shoot , explained to the RO my problem and had a buddy tape the results --- after the 2nd reload -- BOOM and I got it on video !!!
To be fair ---- I have read a bunch of GOOD things about Tristar SGs -- BUT -I still say I was VERY SURPRISED by the Cust. Service ---- I was not grumping about something like " my stock doesn't match my forend " etc. ---- this was a SAFETY issue that really could have been DEADLY !!!
BTW --- the 2nd time I sent the SG back , I DID inclose a BIG NOTE , that the problem would ONLY OCCUR IF YOU SLAMMED the gun shut.
AcceptableUserName
member
- Joined
- Mar 24, 2009
- Messages
- 1,627
yeah, a bad shotgun is understandable (although pretty dang dangerous), the fact that the customer service was so bad after giving you a defective at best and fatal at worst firearm is pretty inexcusable.
Ditch-Tiger
Member
Stay away from them!
I have sent countless numbers of the semi's back to the manufacturer for repair...
I have sent countless numbers of the semi's back to the manufacturer for repair...
Omaha-BeenGlockin
Member
Aren't they importing Fabarms now?---good guns there.
- Status
