UPDATE on Pager Pal
I'm sorry it took a while to respond. I do carry a pager because of work. I was planning on trying my .380 in the PagerPal holster.
However, I did get my holster finally! They must have mailed it about the time that I finally gave up and posted. I sure hadn't received it when I posted!
Regarding the GlockTalk thread on the same subject and PagerPal's response to a GlockTalk member's inquiry into it. I posted the following on GlockTalk:
Sorry that I'm slow to respond but just got the chance to read the whole thread and reply.
Checked my mail again and did just get a holster from PagerPal. (It didn't arrive until the day after I posted my message.) However, PagerPal's response to mkriegel doesn't make sense to me. The holster that I bought was different from the replacement that I received. The holster that I purchase was new in the package, purchased one day before I called them. Maybe it had been on the shelf a while or had been one from an older stock that they shipped the dealer?? I did have a receipt but didn't send a copy because they had confirmed the replacement over the phone. I referenced the phone call in my letter that I sent. I'm very mad over the implication that I sent them an old holster and they were "gracious" enough to replace it anyway. Furthermore, I gave them the name of the gunshop and the town it is located in. However, I explained that the dealer had sold the last one and was not planning on carrying them anymore.
The holster broke where it attaches to the belt while I was trying it on for the first time.
I guess to make a longer story short:
1. Yes, I bought a new holster from a gunshop. I couldn't tell you anything about the old/new design thing. Other than the new one is different from the old one.
2. Yes, I did have a receipt. I told them that over the phone. However, didn't send a copy with the returned holster because they had already approved the return. I referenced the RMA phone call.
3. They did "change their minds" ever single time that I called them. They even said they had created a "problem file" because the holster wasn't going to be replaced. Each time I had to reference their initial approval of the return and convince them to honor their warranty even though I bought it new from a dealer one day before I contacted them.
4. When I did finally get my holster it had somebody else’s name on the package but my address??? I hope somebody else didn't miss getting their holster.
Anyway, If you want to learn more about their customer service just go to their own website at
www.pagerpal.com and take a look in the right column. Click on the reviews that get listed there each time you reload.