First time out with the SR40c

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Try pressing on the extractor a little bit while tapping with the punch, the pin may be catching on it. The spring is applying constant force on the extractor pushing it outwards, a little pressure against the spring while tapping with the punch should solve the issue.
 
Wow!!! Ruger needs to get their part numbers straight.

Sorry to hear about your issues with your SR40c. I own an LCP and I has been flawless for right at 207 rounds on the dot. Ruger makes some great guns, but just like every gun maker sometimes the may have a lemon leave the factory. I hope they make it right for you, FAST!

Good luck.
 
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They have my gun right now, I should get it back in a couple weeks...hopefully sooner. I call them 1-2 times a week for an update. Last time I called they said it was waiting to be worked on, haven't started yet. I'm going to check with them tomorrow.
 
Thanks Psa1m114, apply a little pressure allowed the extractor pin to pop out....and sure enough, what did I find, but the 1420 extractor and not the 1422
 
No surprise there. Call them and see if they will send you a new one for free. Hopefully you won't need to send the gun in. It's a PAIN not being able to use the gun you just bought. Let us know what happens.
 
Just got off the phone with Ruger. The technicians are working on it right now. They said the slide may need to be replaced.
 
Wow, after all of that, now they're going to replace the slide. I was thinking about buying one of these pistols, but after reading all of this I'm starting to have second thoughts.
 
I was thinking about buying one of these pistols, but after reading all of this I'm starting to have second thoughts.

Don't let my experience change your mind. The problem I'm having with this gun is very rare, a very large majority of individuals have had no issues with their sr40c. As with any manufacturer and any model of firearm there will always be defects in some of them. Even with all the problems I've had, I still love the gun and I can't wait to get it back.
 
trouble with the sr40c

well, I don't think ruger techs know what their doing as much as a gun owner with common sense, well maybe a few do, I was having all that trouble with mine when it was new, one tech told me it just had to be broken it, i think he was right, because after about 300 rounds with the 9 extractor it was firing flawlessly, i now have the 1430, which the say is the right extractor, replaces the 1422, and still shooting perfect, I love this pistol, and accurate! wow, took a little sight adjusting to fine tune it, i would buy it again in a minute!! just saying!! Great firearm Ruger, just need smarted techs.
 
Well, I spoke with Ruger yesterday and was told that the 1420 vs. 1422 part numbers on the extractor really have no bearing on the function of the gun and are not the culprit for the failure to feed issues. (the tech I spoke with even told me that she had received several calls recently about these part numbers) End result is that my pistol is in a box heading back for a little sunshine vacation in Arizona to be looked at; hopefully in 10-15 working days I'll have it back by my side, good to go!

To tdstout: I think this is an anomaly for Ruger, I have a full size SR9 that has functioned flawlessly right out of the box and even with the issues I've had with my 40, the gun has been highly accurate and makes a great every day carry, I wouldn't let this thread dissuade you.
 
As much as I like my Ruger's and the Ruger company itself that tech is blowing smoke. There are roughly 8 parts that are different from the SR9C to the SR40C. Thats off the top of my head without getting the manual and parts list back out. The extractor is one of them and parts numbers are listed. You can also go to Shop Ruger dot com and order the spare parts for both guns and they have different part numbers and ARE different. I have both guns.
 
Just spoke with Ruger. They are sending my gun back finally, should have it early next week. They replaced the slide. Now here is where I am not sure if I should be upset or happy. They test fired the gun 200 times! They claim to have had no malfunctions, not sure if I believe them because last time they "test fired it 60 times," it jammed up after the 4th shot for me. I am very close to giving up on this gun, it better be FLAWLESS.
 
break it it

I keep telling you that you have to break it in, work through 200 rounds yourself, keep a little oil handy to give a shot on the slide and feed ramp once you have gotten 200 rounds throughit wil be flawless, I know mine is and I love it!
 
I had the same exact same problem with my Sr40c. I had to send it back to Ruger. I got it back in three weeks. It's ran flawless upon its return. They replaced the exstractor and fired 40 rounds through it.
Rugers customer service is the only reason I'm a repeat customer of theirs. Of the 4 Rugers I have, three of them had to go back. However all three times the guns returned running perfectly. Rugers cs is the best in the gun industry imo.
 
Psa1m,

You are one patient son of a gun...

I am actaully excited to see how your gun shoots when you get it back. PLEASE let us know.
 
Wow. This is amazing. I purchased a SR40c on December 31st and have been to the range every week since and its been a champ. I love the way it shoots and ive never (knock on wood) had any issues with it firing or ejecting.

Hope it works out great when you get it back Psalm
 
Psa1m144,
Any update, have you gotten your pistol back from Ruger yet?

I spoke to customer service and mine was with a tech and they expected it to be shipped back next week, really looking forward to seeing if they replaced the extractor or not.
 
The gun arrived today and the tech notes state that they replaced the slide and the extractor then fired 200 rounds with no malfunctions. I put 150 rounds through it since I got it back and there have been no feeding or extracting issues.
 
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Should be getting mine back from Ruger tomorrow, heading straight to the range, will report back.
 
As promised, Ruger sent my .40 back to me today and straight to the range I went. While unpacking everything I noticed that the first note from the Tech was that they had replaced the extractor and test fired a total of 30 round using both the 9 and 15 round mags without failure.

I only had time for 50rnds, so I wasn't concerned with groupings, I was only interested in pulling the trigger and having it go bang every time. Much to my pleasure, this is exactly what happened, both rapid and slow fire; each round fired as it should, ejected as it should, fed as it should.

Now for the curious parts

When I got home, I set about completely stripping it to give it a thorough cleaning and the first thing I noticed was the extractor had in fact been changed, changed to a new part # not yet discussed in this thread, the original was the 1420, it was replaced with part # 1430. The strangest part and the one I can't quite confirm, is that I think they even replaced the slide; I had over 500rnds thru it when I sent it in which showed some scuffing on the various parts that touch....now it all looks relatively unused??

Regardless, everything seems to work fine and my faith has again returned to 100% in Ruger.
 
I posted a while back that ruger sent me a 1430 matter of fact they sent me two one black and one silver, since I have the bsrI installed the silver and i like how it looks, dresses it up a little, as for the extractor, after breaking in my firearm it worked perfect with the 1420 ( 9mm extractor which it came with) as well as the 1430 which is the new part # for the 40. So i would again suggest that any new sr40c owners try breaking in their weapon before sending it back to ruger, might save you some time and aggravation!
 
Glad to hear that your gun is working nwroadie. I haven't checked my extractor to see if it's 1430, but it probably is because it works :)
 
Good to hear they finally solved the problem, sounds like the techs their needed a bit more communication concerning the extractor issue; which hopefully is resolved.

Its hard to find good help in Prescott, I lived their for a couple of years. ;), that was a joke!! Just Kidding.
 
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