I prefer Graf's and use them, if possible. I used to buy from them fifteen years ago, and I do now--started this Spring, when I was buying small quantities of Lee items to update my presses, etc. At least once they added on to an order by e-mail request and called to confirm it--and another time they combined two orders to save a second handling fee.
The only time their costs climb is if you buy several items--then the "built-in" shipping charge can get excessive. However, my orders have always been 1) shipped within 36 hours, 2) correctly invoiced, fulfilled, and shipped, and 3) arrived within 48 hours of notification (standard UPS / FedEx ground shipping to here).
All in all, because of their utterly reliable service, I prefer to buy there than at Midway--i.e., support for the small(er) operation.
Jim H.