Hornady Reloading Dies?

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loose noose

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I was wondering if anybody has the 1-800 number to Hornady, as the dies I just bought from Midway (.243) have a bent spindle on the de-capping die. I tried the internet as well as the shipping container to no avail. I think I left a message on the there web site but have not received a reply so I can't tell. Why didn't I just go with RCBS? Any help would be greatly appreciated.:banghead:
 
I was wondering if anybody has the 1-800 number to Hornady, as the dies I just bought from Midway (.243) have a bent spindle on the de-capping die. I tried the internet as well as the shipping container to no avail. I think I left a message on the there web site but have not received a reply so I can't tell. Why didn't I just go with RCBS? Any help would be greatly appreciated.:banghead:
Weird...I bought a set of .308 dies about a year ago and mine also had a bent spindle.

Hornady had me a new spindle pronto quick.
 
I thank ya RC, I went on the Hornady Reloading Dies Web site, and got into the warranty end of it. Could not believe that they didn't have a phone # listed. But I did use their section describing the problem under warranty.

I guess I just didn't wait long enough, I just checked my e-mail and they acknowledged me and said they would send a new spindle out. The old one worked but I could definitely feel the handle dragging on the up stroke, at first I thought the de-capping pin had bent, so after taking out the spindle, I noted the pin was nice and straight, closer examination revealed the spindle had a slight bend in it.

Bexar, I've never seen anything like that, I've got other Hornady dies, and have never seen such a thing. At least they're taking care of it. Thank God it's too hot to shoot out here anyhow.
 
Nothing wrong with Hornady dies or any of the others for that matter. I do own mostly RCBS rifle dies but I do have a set of Hornady 45-70 dies and they work just fine.
 
Archangel, I completely agree with you, I also have mostly RCBS dies, but also have several Hornady dies, it just is so frustrating when you're right in the middle of reloading certain ammo and your die malfunctions regardless of the brand.
 
the dies I just bought from Midway (.243) has a bent spindle on the de-capping die.

it just is so frustrating when you're right in the middle of reloading certain ammo and your die malfunctions

I was thinking the die was shipped to you and you received the die with the a bent decapping assemble. Now I find you were in the middle of reloading when it bent.

There is not much that can go wrong when reloading that can frustrate me. I have the RCBS multi compartment organizers with seating plugs and parts in one box, sizing die parts in another then there is powder measure parts, drums and rotors.

there are parts that are interchangeable from one die to the other when staying with one brand.

F. Guffey
 
fguffey, I'm aware of that, I've been reloading for over 40 years, and have quite a collection of extra parts, but never have I bent a spindle from a re-sizing die. I do have other Hornady dies, and granted I could unscrew the spindle, and go back about my business in the .243, but why bother, when I would just have to replace the spindle back in the other die later? I know it sounds rather lazy, but hey, I paid for the dies, I would think they should be right. It just seems like quality control has just gone out the window.
 
i had an issue with an RCBS recapping rod years ago when the button came loose and eventually unscrewed enough to bottom out on the case head and bent / trashed the treads as well. Ordered a new rod and it was not straight but the treads were fine. I was able to straighten the rod using my Hornady concentricity gauge. Every resizing die purchased after this I usually clean the dies anyway so checking the decapping rod and bending it back straight takes no time at all. All of them are bent that I have checked.
 
fguffey, I'm aware of that, I've been reloading for over 40 years, and have quite a collection of extra parts, but never have I bent a spindle from a re-sizing die.

Not easy to respond to your response, 40 year, quite a collection, never bent a primer punch/neck sizer ball assemble.

I will try and deal with the 'Quite a collection', There is risk in using dies that were made by manufacturers that are no longer in business. I have and use Herters, C&H before 4D, Texan, Hollywood Gun shop, etc.. When finding parts for the old dies I contact:

http://www.ch4d.com/act

C&H4D also has parts for most dies sold to day, again, they manufacturer dies. Purchasing C&H4D dies is an option if Hornady does not have customer service.

F. Guffey
 
I think you'll find that Hornady's customer service is fantastic. All of my reloading dies and presses etc are hornady and the couple times I've had issues (all of them minor by the way) they have been extremely helpful and really take care of their customers.
 
fguffey, perhaps I should have been more specific about that spindle, note I always clean out the dies, first removing the spindle etc. and run a clean rag, thru the die removing any oil that the manufacturer may have placed in it to preserve the die itself. I then re-inserted the spindle in to the die, adjusted it to protrude (de-capping pin) about 3/16" out the end.

I then lubed all my once fired Federal cartridges after cleaning them, next I proceeded to de-prime and resize the casings, note after the 1st- 3rd cartridge I noted the upstroke to be dragging and therefore thought that the de-priming pin had been bent.

After again removing the spindle from the die and checking the de-capping pin, I noticed that the pin was straight, however after closer examination, I noted that the spindle was bent very slightly, and therefore apparently dragging on the de-capped cartridge on the way up.

Granted in my "40+" years of reloading I've broke, and bent quite a few de-priming pins, however I've never bent a spindle, in addition to that I've stuck a number of cases, in the course of that time. I've even had RCBS dies that were not perfectly concentric and had to send them back for replacement, but never have I had a bent spindle.

Hopefully this will completely ease your mind their fguffey. Incidentally I have nothing against Hornady dies or their products as I've used them frequently in the course of my reloading endeavors. BTW my first reloading press was a Texan, great little press.
 
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loose noose, glad to hear everything is handled.

Just an FYI, a few months back rather than stick with run of the mill dies I replaced my RCBS 223 dies with Forster Benchrest set; talk about upping the game in quality!
 
sixguns, I've got a Forster case trimmer, I've had for quite a few years (30 or so) and it still works just fine. I wasn't even aware that they make dies, thanks for the heads up.
 
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