I'm sure they will take care of it for you. Generally Hornady, Dillion & RCBS have great customer service unlike the other red company.
Hey, Popeye! Lay off the spinach!The drive hub for my shell plate on my lock n load just snapped off on the down stroke.
He's still there and still very helpful.I don't know if he's still there but a gentleman by the name of Preston was always extremely helpful,.
What were you loading when this happened? Sounds like not enough lube being used if rifle rounds, causing excessive forces.
It all depends on who you talk to. If you're not getting what you want out of one of them hang up and call again. I don't know if he's still there but a gentleman by the name of Preston was always extremely helpful, its been a couple years since I called them though.
Hey, Popeye! Lay off the spinach!
That is a very surprising failure.
The part is either cast Al or zinc. You way want to spray some OS on the brass before loading. It will smooth things up and reduce the load. By what I see your using Lee dies by seeing the seating die, due to the cone shape. I prefer the Hornady with the TiNi insert for it reduced the required load by almost 1/2 what the see dies set I had. I sold the die set soon as my Hornady set arrived. But that was with the std sizing die not there taper FL Carbide sizing die. In either case lube will help. Without seeing the both sides of the fracture face it's are to speculate on the cause of failure. I have well over 100k through mine, but a much older production that had been upgraded to the EZ-eject.
I’m all sorted out. As usual Hornady customer service did me right even though there was a little hesitation. FYI for anyone who may need a warranty item, they are running a week to process the claim and “some days” to ship, that’s what she said anyway. I ended up paying $21 to overnight so the hub should be here tomorrow and I can load for Saturday’s event!
9mm, that’s all I load on that press, I have a single stage for rifle
The lady I talked to balked at first and told me my press wasn’t registered. I have used their customer service for other parts for this press and never had any issues. She said “I’m going to work with you on it this once but the press needs to be registered”
I know right? Sometimes I just don’t know my own strength I guess. The part looks like a pop metal or MIM part, maybe it’s cast but it just popped. I didn’t even give much force on the down stroke.
I changed the sizing due to a Hornady and it’s much smoother than the lee die