I took my grandmother to physical therapy the other day. While we were sitting in the waiting room a man came in for his appointment and started filling out his paperwork. While filling out his paperwork he was told by the receptionist that he would not be able to be seen since he had not brought some paperwork earlier in the week that was required by his insurance. The guy becomes completely irate and throws the clipboard at the receptionist barely missing her head and storms out to his truck.
From where I was sitting I could see all the cars in the parking lot, I see the guy jump in his truck and shut the door preparing to leave. Then he jumps out of the truck and comes storming back inside and continues to scream and make threats to the receptionist. This time I notice a bulge in his pants pocket and I start to get a really bad feeling. I told my grandmother we need to leave but she refused and was called back as the guy was leaving for the second time.
I start to relax after a few minutes untill I see the guy's truck pull up haphazardly in the parking lot and he gets out with the engine running and the door left open as he was making his way inside. I'm full condition orange at this moment and I get up and step to the open bathroom before he gets in. I was carrying my 4in 1911 and had my hand on my weapon and the safety swept off as he made his way inside. I left the door open and could see him clearly.
When he gets inside he acts like a completely different person and is appologizing for his behavior. He asks if he could speak to the receptionist that he had thrown the clipboard at but she refused to come out and speak to him. He repeatedly apologizes and asks if he can apologize to the woman when she tells him in a non High Road fashion from another room that she has nothing to say to him and that she wants him to leave the office. The man begins to get irate again and then pauses and apologizes and leaves for the final time.
After he left I went to the receptionist and told her that it may be a good idea for them to report what happened to the police in case he comes back. Both the clerks seem to chuckle at the suggestion, the clerk who cussed the man out was confident that he would not return after the scolding she had given him. By this time my grandmother was done with her appointment and we left.
So, do you guys think I could have done differently in this situation. Should I have called the police myself? Should I have continued to try to get my grandmother to leave when things started to escalate. Any feedback would be appreciated.
From where I was sitting I could see all the cars in the parking lot, I see the guy jump in his truck and shut the door preparing to leave. Then he jumps out of the truck and comes storming back inside and continues to scream and make threats to the receptionist. This time I notice a bulge in his pants pocket and I start to get a really bad feeling. I told my grandmother we need to leave but she refused and was called back as the guy was leaving for the second time.
I start to relax after a few minutes untill I see the guy's truck pull up haphazardly in the parking lot and he gets out with the engine running and the door left open as he was making his way inside. I'm full condition orange at this moment and I get up and step to the open bathroom before he gets in. I was carrying my 4in 1911 and had my hand on my weapon and the safety swept off as he made his way inside. I left the door open and could see him clearly.
When he gets inside he acts like a completely different person and is appologizing for his behavior. He asks if he could speak to the receptionist that he had thrown the clipboard at but she refused to come out and speak to him. He repeatedly apologizes and asks if he can apologize to the woman when she tells him in a non High Road fashion from another room that she has nothing to say to him and that she wants him to leave the office. The man begins to get irate again and then pauses and apologizes and leaves for the final time.
After he left I went to the receptionist and told her that it may be a good idea for them to report what happened to the police in case he comes back. Both the clerks seem to chuckle at the suggestion, the clerk who cussed the man out was confident that he would not return after the scolding she had given him. By this time my grandmother was done with her appointment and we left.
So, do you guys think I could have done differently in this situation. Should I have called the police myself? Should I have continued to try to get my grandmother to leave when things started to escalate. Any feedback would be appreciated.