Those who saw this thread a couple weeks ago may be interested: http://www.thehighroad.org/showthread.php?t=696587
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I sent the Security Six back to Ruger for a repair and check out. Got it back today and they adjusted the crane, replaced the ejector rod and did a safety function check. Test firing complete.
I checked the B/C gap and it' measures .004" at full lock up. So far I'm pleased. I should hit the range next week with it and a new (to me) S&W Model 15-3 2" I'm waiting on.
I was generally really happy with Ruger with one exception (later).
The didn't charge for parts or repair. They didn't charge me to ship back to me. The completed all work in less than 7 days.
Two problems which I suspect they'll resolve:
They banged up my brand new NOS Ruger Target grips.
And they didn't return the black Plano case I sent the gun to them in.
I spoke to customer service and he asked I send him the pics of the grips and he would get it resolved for me. I should hear back from him by tomorrow.
I feel confident they will follow through. So far, very pleased with them and the gun.
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I sent the Security Six back to Ruger for a repair and check out. Got it back today and they adjusted the crane, replaced the ejector rod and did a safety function check. Test firing complete.
I checked the B/C gap and it' measures .004" at full lock up. So far I'm pleased. I should hit the range next week with it and a new (to me) S&W Model 15-3 2" I'm waiting on.
I was generally really happy with Ruger with one exception (later).
The didn't charge for parts or repair. They didn't charge me to ship back to me. The completed all work in less than 7 days.
Two problems which I suspect they'll resolve:
They banged up my brand new NOS Ruger Target grips.
And they didn't return the black Plano case I sent the gun to them in.
I spoke to customer service and he asked I send him the pics of the grips and he would get it resolved for me. I should hear back from him by tomorrow.
I feel confident they will follow through. So far, very pleased with them and the gun.