Well good thing they fix other manufacturers' safes, otherwise they'd have nothing to do but wait for a fire or theft damaged Sturdy to come back.
I'm curious as to who's safes they're fixing? Which manufacturer would send their safe to another manufacturer for repair? With very few exceptions, most repairs are made in the field.
And the most exciting part, is that in California, a license is required for those working on safes. They don't appear to have one of those licenses, as they don't appear in the searchable database.
It seems possible that they may be stretching the truth, or might even be committing illegal acts. Perhaps a complaint needs to be filed in order for the state to conduct an investigation? I'm not 100% sure how this all works in California, so I have posted the question in a safe tech forum where there are several members in that state who are familiar with the laws.
Or the opposite; why doesn't Amsec offer a lifetime warranty if they feel nothing will ever go wrong. Would be a great bonus and cost Amsec little to nothing.
Who here knows what AMSEC's real warranty is?. Those in here complaining about them still haven't shown AMSEC's written warranty as it applies to their gun safes. It's not really that tough. A written version comes inside of every safe sold.
As far as why they wouldn't? Most of this stuff is directly related to the marketing games played by gun safe manufacturers. AMSEC is not a gun safe manufacturer, and probably doesn't want to ever be confused as such. They are a real safe manufacturer that just so happens to have a line of gun safes.
They changed a part of their warranty just a few years ago to get more in tune with what some of the other gun safe manufacturers were offering, and it took them forever to do that.
Last I checked they were churning out more than 60,000 units a year. If Sturdy has sold 6 safes a day, 365 days a year, for the last 30 years, they should just now be catching up to what AMSEC has sold this year alone. I'm confident AMSEC knows what they're doing when it comes to designing, building, and warranting their products.
Why do some firearm manufacturers offer lifetime warranties and others do not? What kind of written warranty does Glock offer, and why are they so popular? Why does a Kia have a 5 year warranty, and a Lamborghini only have a 3 year? It is because Kia is the better car?
Warranties don't mean a thing. What matters is how many problems there are. So far, even though I've asked the question multiple times, we can't find anybody who's had a problem with their safe that wasn't lock related. Without a problem, there's no need for a warranty (other than a marketing tactic).