Do you know if AMSEC or any other safe mfg. offers a pre-made steel riser for their safes
Not that I'm aware of. The few "factory" risers that I have seen are wood. If you have a local welding shop, I'm sure building one wouldn't be that big of a deal. You may want to consult with your dealer ahead of time, as the design of the riser may be affected by the safe you choose.
We have never had a safe fail because of linkage problems.
I've sold safes made by at least 40 different manufacturers. I've never had one fail because of a linkage problem either.
We have relockers in the door that are very effective. They are not designed to engage at the drop of a hat( such as slamming the door).
The lock itself is designed to relock if abused. I could show you photos of cracked and broken covers on mechanical locks due to slamming. There's a reason the locks are designed this way. They certainly don't go off at the drop of a hat, but can certainly go off by slamming the door.
After all, the shock of a door being slammed isn't much different than the door getting beat on by a sledge hammer.
Loose screws are considered a defect to us.
It is a defect. A defect in craftsmanship, not materials. You should clarify your warranty if this is the case.
When you order our hard plate upgrade, it would take a locksmith twice as long to get into,
How long would it take me to put a 1/4" hole through it? Assuming I don't have to change a bit, I can get through your average hardplate in less than a minute. I can get through moderate hard plate in less than 5 minutes. There is some really, really nasty stuff used in very high security safes that would probably take 30 minutes to pop through.
We don't sell many hardplate upgrades because we screen everyone to make sure they really need it
What criteria is used to determine who needs upgraded hard plate?
According to S&G, we are one of the harder gun safes for a locksmith to open on the market with our standard hardplate as it is.
All gun safes open pretty easily for me. Even the ones with ball bearing and all the other goodies. Of course this could be a result of using locksmiths. Somebody who opens more cars than safes tends to have a harder time with the safes.
Many gun safes on the market have loopholes in their security,
A loophole indicates a purposely installed weakness. I can't think of anybody who would knowingly do this, as it would probably result in lawsuits. There are certainly manufacturers who fluff their products to a great extent.
All this is a moot point if you have a safe with linkage that can actually jam (such as accidentally clamping down on a strap from a rifle) under normal use in the first place.
I've never run across a jammed safe where the linkage was the culprit. I have seen items in the safe falling behind and blocking the linkage. I have seen the linkage pressed against contents where the pressure on the linkage bound the lock. I have also seen the doors jammed with items in the door frame, that may put undo pressure on the bolt work.
With all of these situations, placing excessive pressure on the handle is not the correct course of action, and may result in further issues.
We can manufacture and install parts in any safe, legally, because many safes you can't buy parts for. In order to fix some of these safes, you would need to have access to equipment like: mills, laths, shears, press breaks, etc.
What parts are you replacing that the manufacturer can't supply?
I work on ALOT of safes. I rarely have to machine parts. When I do, its usually for something 100 years old.
What has this got to do with the quality of our safes anyway? We feel these forum people don't want us to bicker over things that are irrelevant.
I'm glad you asked about the relevance.
When I posed the question on the other forum I mentioned, I got responses for four safe techs from California, one who believe it or not is an attorney. Although they said the state doesn't really enforce the law, the consensus is that you are required to be licensed to work on safes that you do not manufacture yourself.
Since you do not have such a license, and if one is in fact required, you would be breaking the law by engaging in the repair of safes. Not to worry though. They said that any complaint to the authorities would probably only result in them sending you a letter asking you to apply for your license.
Criminals shouldn't be dealing with safes. Proper licensing helps prevent that from happening. Operating without a license could put you in the group that the license is trying to prevent.