a hit piece? probably. Ignorant? for sure. But I'll play devil advocate for a minute: There are lots of people new to reloading right now, and some of the ones I have bumped into scare me a bit. There are also people buying other folks reloads, which can be dangerous, who knows what went in there. And a bad reload can blow up a gun. And sometimes when a glock fires out of battery it blows the mag out the bottom of the gun.
And finally, from the buisness owners point of view: looks to me (I don't know them, I just watched the video and saw part of the counter) like fowler rents guns for their ranges. Would you trust your gun to somebody else's reloads? What if a bad round went off and injured your customer in your store? Even if it wasn't your round? Do you think you would be sued? You betcha. I wouldn't allow reloads at a range I owned for liability purposes.
PS: never give a television interview. never never never. At best you look like an idiot with a bad accent talking about the tornado that tore up the trailer park, at worst you show up on THR and get ripped a new one.