XDM Spare Extractor

[VoodooMountain]

Where in the world do I get a spare extractor for these pistols? I have one starting to fail.


I called them and they simply will not sell or send one to me.
Unless somebody has a line on replacements I am going to sell my XDM pistols and move on. I have no patience anymore for this company, especially after their political bs in Illinois.

There is no way I can own pistols for which simple parts cannot be obtained. This goes double for a polymer framed striker fired pistol marketed for use in matches where high round counts are inevitable.

Springfield. If you are listening. You need to figure out what almost every other company has figured out and offer parts and service. Also, for the love of America, stop calling yourselves "America's first name in firearms." This is intentionally deceptive and you know it.

 

[TomJ]

Will they replace it for you under their lifetime warranty?

 

[VoodooMountain]

They will replace it if I send it in. 2-4 week turnaround time.

My problem is I really need to have spare parts available to me without sending off the pistol and waiting.

 

[John G C 1]

OK, they want you to send it in. I get that.

But why, seriously, do they refuse to sell the extra part? I do not get that?

Do they figure they corner the market by making anyone send anything at all that needs fixing or adjustment in for work?

I am wondering.

 

[wally]

Have you checked Brownells? They sell lots of replacement parts for a variety of guns.

If Springfield hasn't farmed this out to Brownells and won't sell replacements for simple to replace parts like extractors, I'd think twice about buying guns from them!

They will replace it if I send it in. 2-4 week turnaround time.

KEY FACTOR, will they send you a pre-paid shipping label to return it for repair? If not it'll cost you like $60 unless you are an '01 FFL license holder or have a dealer who will ship it USPS flat rate back to them at their cost.

 

[John G C 1]

Yikes, good point about the cost of shipping the pistol back. I had not thought of that. I have never asked my FFL what he charges beyond the cost of the package.

 

[Walkalong]

I lost a striker spring on an XD years back, and IIRC they paid to ship the gun there and back. Maybe not. It was my carelessness, and they took care of it, so I couldn't complain. Love my XDm, OSP and will not be parting with it.

 

[TomJ]

Yikes, good point about the cost of shipping the pistol back. I had not thought of that. I have never asked my FFL what he charges beyond the cost of the package.

I've sent a couple of guns to Springfield for warranty issues. They paid all shipping costs.

 

[LoonWulf]

http://shop.springerprecision.com/product.sc?productId=364&categoryId=9
I wonder why springfield wont sell just the extractors, seems like you can get pretty much every other part of the gun.

Even the PistolGear xd rebuild kit uses the springer extractor....hrrmmmm

 

[zaitcev]

But why, seriously, do they refuse to sell the extra part? I do not get that?

Wondering about that too. Trying to get a magazine catch from Smith & Wesson is basically impossible in the same way. Browning (handled by Winchester) is the same. Even goddamn Charter Arms does it!

I heard Glock tried these policies too: only ship to "certified armorers" or such. It's just that their guns are so popular that the people broke the system.

Perhaps the answer is that customers are often idiots, and the company personell are idiots too, and the management understand that, although they are idiots as well.

Here's an example. The only company that I managed to extract spares from was Kel-Tec, and what a disaster it was. I wanted a new recoil spring for SU-16. Simple enough, right? Unlike the most, they have an official web store where one can buy any and all spares. So, I ordered one, they sent me the spring for SU-22. It's not compatible with SU-16. I called and e-mailed, and there was a back-and-forth, and their customer support people promised to resolve the problem, but then they referred the issue back to the webstore. The same monkey who sent me the first spring sent me another SU-22 spring. I imagine the monkey sits in a cubicle where they have a bin marked "#177", and someone dumped a pack of #777 springs in it.

Speaking of Kel-Tec, look at the reviews at Midway for the factory extended buttpad for SU-16. All reviews are "1 star, does not fit SU-16C". YES OF COURSE, you idiots. Only fits A, B, and CA models. If you let members of the public buy spares, this inevitably happens.

It's not like other companies are any better though. I once ordered a holster for P45 direct from Kahr. They sent me a holster for PM45 instead. I look at the paperwork, it says "P45". But the package is clearly labeled "PM45". How do you even do this? PM45 is way shorter than P45 and of course you cannot fit a P45 into a holster for PM45. I returned it for a refund.

My hypothesis, then, is that companies do not want to sell spares to the public because it just does not work, unless the process is handled by expensive professionals and there's an established relationship where improperly sent parts can be returned without much fuss.

 

[wally]

Trying to get a magazine catch from Smith & Wesson is basically impossible in the same way.

Have you tried Brownells?
http://www.brownells.com/schematics/index.htm

Click on your maker, click on the model, click on the part ID number shown on the schematic. They show XD/XDM extractors in stock for ~$6 and M&P mag catches for about $5.

Lots of makers farm out the small parts selling to Brownells -- its why their paper catalog was as thick as a large city phone book back in the day (remember those?)

I posted this answer earlier, seems some folks ignore the suggestions and just want to complain.

S&W makes (made) a large number of guns, parts for out of production guns eventually run out, used part places like Numrich (Gun Parts Corp), Apex, and Sarco are where to start for out of production or foreign guns that Brownells, Midway, etc. don't have the parts for.

 

[VoodooMountain]

I don't see any extractors for sale through brownells for the xdm

 

[VoodooMountain]

This is the closest I've found so far to answering my own question. They sell used 40 extractors.

http://shop.xdman.com/XDM-Parts_c67.htm

 

[wally]

I don't see any extractors for sale through brownells for the xdm

You are right, the extractor is not even shown on the schematic

 

[zaitcev]

They show XD/XDM extractors in stock for ~$6 and M&P mag catches for about $5.

Not for Shield 45, they don't (or for any kind of Shield, actually). Brownells are good for parts of old guns. For example, I bought parts for 181-series Mini-14 there. But they are hostages to manufacturers' policies just like everyone else is.

The closest I came to getting the part that you think could be found on Brownells was when I contacted Speed Shooter Specialities. They have channels that allow them to bypass manufacturers' policies. But even them were only able to procure mag catches for MP Shield 9mm and 40, but not 45. It's too new, even 2 years on the market.

I posted this answer earlier, seems some folks ignore the suggestions and just want to complain.

As you can see, your answer didn't work. In any case, that manufacturers{1} obstruct sales of parts to the public is a fact, please wake up to it. Numrich and Gunbroker are just workarounds for this rotten system.

{1} Manufacturers except Kel-Tec, who are just inept, while trying to do the right thing.

 

[wally]

The Shield 45 is pretty "new" Go to Brownells site and use the "chat" feature, they might be able to help.

Sorry, but I've never had an issue getting parts for any of my current production US made guns, but generally extractors and mag catches are just something I've not had issues with other than 1911 extractors. Romanian TTC firing pins is another issue. Say what you will about HK and EAA but they are very good and selling you parts if you call them. RIA has sent me a 1911 slide lock after a quick phone call for a not locking back on the last shot issue.

OTOH if you are just looking for some kind of TEOTWAWKI spare parts stash, it's likely be better to just buy a second gun -- "two is one, one is none".

If they will pay the shipping to send it back for repair why bother doing it any other way? If you only actually have one gun, maybe its time to buy a spare, things break, unlike with cars, you can't simply "rent a gun" when yours is in the shop, although it'd be great if manufacturers could give you a "loaner". like some car dealers will do.

IMHO if you want spare parts sufficiency there is only two guns to consider -- the AR15 and the 1911. Both are multi sourced and reasonably standardized, although few 1911 parts are really "drop-in", you generally need a good set of small files, some Dykem, and a Dremel with scotch-brite and felt wheels along with some skill.

 

[whatnickname]

Well I get the point about the problems getting very commonplace parts. Smith & Wesson has just gotten just about as difficult...just try to get them to sell you a current issue sear housing for an M&P. God forbid that someone might actually install a decent trigger in one of their pistols. The only issue with the XD I will share with you is that getting that darn extractor out is about as easy as dealing with my X-wife. They must put the damn thing and the rear sight in with a 10 ton press. The only reason I can figure is that the Croatians are still pissed off about WWII and this is the way they have elected to get even. I would love to see how Springfield gets that extractor out!

 

[wally]

I will share with you is that getting that darn extractor out is about as easy as dealing with my X-wife. They must put the damn thing and the rear sight in with a 10 ton press.

The same for the front sight -- I replaced mine with a fiber optic, but I had to cut the original down the middle with a hacksaw to get it out!

Maybe that is why they don't want to sell the extractors!

 

[whatnickname]

The same for the front sight -- I replaced mine with a fiber optic, but I had to cut the original down the middle with a hacksaw to get it out!

Maybe that is why they don't want to sell the extractors!

I bet if enough people started talking to Springfield through their wallet they would damn well listen!

 

[hdwhit]

John G C 1 wrote:
Do they figure they corner the market by making anyone send anything at all that needs fixing or adjustment in for work?

Probably not.

It's probably more of a concern that if they sell you the part and you install it incorrectly and injure yourself that they will get sued. Much easier on them to just make you send the gun back in so that they can repair it and know it was done right.

 

[VoodooMountain]

Well I turned my xd into a gp 100 yesterday morning. I'm done with Springfield in general. It isn't just the unavailability of the extractor either but suffice to say Springfield has lost my business.

 

[Walkalong]

Can't really blame this on SA not selling the extractor, as they would have fixed the gun for you. If you are just mad at SA, that's fine though. I hope the GP serves you well.

 

[entropy]

Try Ahlman's or Jack First.