Bogie - in all fairness, this isn't exactly about items simply taking too long to show up. From the multitude of posts I've read, Frank has been ducking people, or if he's not purposefully ducking people, he's sure been hard to reach. Couple that with multiple customers with outstanding orders, group-buys with nothing happening, etc, etc, and people start to sit up and take notice.
As I stated in my reply to Oleg's post, I don't have anything personal in this fight - but I was planning on sending some business Frank's way as soon as I'm able to. I've seen him post both here and on Livejournal, and I've never had a problem with him - however, the current happenings have made me wonder whether dealing with him is such a great idea after all.
I think that all those of us who are following along with this are asking for is answers. If Frank is experiencing some personal issues, that's one thing. But he does run a business, and he does have customers. And those customers deserve to know what the hell is going on, ya know? If you run a business, you should have a plan in place to deal with situations like this, so people don't start thinking you're a flake or a charlatan.