I seen they had a class action settlement on the sticky stocks. Filled out the online form, and they sent me a shipping label instantly! Rifle was gone maybe 8 weeks, but it looks greatNot the greatest experiences with them. I have a BHP that the firing pin broke (to its credit it still functioned, just with an odd feel to the trigger and sound when dry firing). After they received it, I was quoted a ridiculous price for repairs as they accused me of having modified the sear and hammer. I had done nothing but shoot it, clean it and lube it, I wouldn’t even have known how to remove the hammer and sear at the time. I told them to send it back to me, and I figured out how to replace the firing pin on my own.
Fast forward to my purchasing an X-bolt with a synthetic stock. I shot it a few times to function test it, then put it into my gun safe for a few months, as more important things came up. Next time I took it out, the stock was tacky to the touch and peeling. Turns out it was a known problem with that particular stock. It took weeks of contaciting them on the phone & emails to get them to take it for inspection, then they didn’t have ANY ETA on resolving the issue, so more time arguing with them on the phone & emails, until finally they did fix it
I seen they had a class action settlement on the sticky stocks. Filled out the online form, and they sent me a shipping label instantly! Rifle was gone maybe 8 weeks, but it looks great
Not the greatest experiences with them. I have a BHP that the firing pin broke (to its credit it still functioned, just with an odd feel to the trigger and sound when dry firing). After they received it, I was quoted a ridiculous price for repairs as they accused me of having modified the sear and hammer. I had done nothing but shoot it, clean it and lube it, I wouldn’t even have known how to remove the hammer and sear at the time. I told them to send it back to me, and I figured out how to replace the firing pin on my own.
Fast forward to my purchasing an X-bolt with a synthetic stock. I shot it a few times to function test it, then put it into my gun safe for a few months, as more important things came up. Next time I took it out, the stock was tacky to the touch and peeling. Turns out it was a known problem with that particular stock. It took weeks of contaciting them on the phone & emails to get them to take it for inspection, then they didn’t have ANY ETA on resolving the issue, so more time arguing with them on the phone & emails, until finally they did fix it
Boy, would that be an invitation to the mfr for litigation!just get a small part and do it themselves.