My order placed November 27 for 800 CCI #500 Small Pistol Primers that shipped on a Bass Pro Shops and Cabela's owned / operated truck with a tracking number that provides zero value to me as a customer as well as Bass Pro Shops and Cabela's Customer Service employees never showed any further info after transitioning from "Processing" to "Shipped" on December 2. I had a digital "chat" session on December 10 due to lack of further info and my order was confirmed to have been shipped on December 2 from a distribution center in St. Louis MO. I was advised to keep waiting for an email from the store when it arrives. I started an email inquiry on December 13 and was given the same advice plus informationthat proved to be completely erroneous later as well as a bunch of also erroneous speculation. I phoned yesterday and after an hour of the same speculation I was transferred to a CS supervisor who confirmed tracking numbers assigned to orders shipped on Bass Pro Shops and Cabela's owned / operated trucks are as worthless to their CS departmentas they are to customers. The supervisor phoned the San Antonio store, who informed her they were too busy to check whether my order had ever arrived.
I did receive notice another order, placed on December 7 for a 1 lb container of IMR-4350 shipped via FedEx had arrived, so I went to BPS and gave both order numbers. They were also lacking any further info on my order placed November 27 other than it had shipped on a company owned / operated truck in St. Louis MO on December 2. However after returning from that shadowy area always referred to as "The Back", two boxes were brougt to the online orders counter, my 1 lb container of IMR-4350 and my 800 CCI #500 Small Pistol Primers. The explanation given was nobody at the San Antonio store ever checked in the box with primers, and paperwork showed that box was delivered on December 6. If I had (stupidly) kept silent waiting for email confirmation that order had arrived, that box would have been transferred to store stock on December 20, 14 days after delivery to the store, and my payment would have been refunded.
Yet another case of it being wise to not be passive, and instead be persistent if there's anything suspect WRT an online order purchase made through the Bass Pro Shops and Cabela's websites.