Frustrated by Cabela’s & BassPro’s Faulty Website Primer Inventory?

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Someone posted that BP had CCI-450s, but 35 minutes later when I saw it, no dice.

*Sigh* One of these days. I do still have several hundred at least. :)
 
My order placed November 27 for 800 CCI #500 Small Pistol Primers that shipped on a Bass Pro Shops and Cabela's owned / operated truck with a tracking number that provides zero value to me as a customer as well as Bass Pro Shops and Cabela's Customer Service employees never showed any further info after transitioning from "Processing" to "Shipped" on December 2. I had a digital "chat" session on December 10 due to lack of further info and my order was confirmed to have been shipped on December 2 from a distribution center in St. Louis MO. I was advised to keep waiting for an email from the store when it arrives. I started an email inquiry on December 13 and was given the same advice plus informationthat proved to be completely erroneous later as well as a bunch of also erroneous speculation. I phoned yesterday and after an hour of the same speculation I was transferred to a CS supervisor who confirmed tracking numbers assigned to orders shipped on Bass Pro Shops and Cabela's owned / operated trucks are as worthless to their CS departmentas they are to customers. The supervisor phoned the San Antonio store, who informed her they were too busy to check whether my order had ever arrived.

I did receive notice another order, placed on December 7 for a 1 lb container of IMR-4350 shipped via FedEx had arrived, so I went to BPS and gave both order numbers. They were also lacking any further info on my order placed November 27 other than it had shipped on a company owned / operated truck in St. Louis MO on December 2. However after returning from that shadowy area always referred to as "The Back", two boxes were brougt to the online orders counter, my 1 lb container of IMR-4350 and my 800 CCI #500 Small Pistol Primers. The explanation given was nobody at the San Antonio store ever checked in the box with primers, and paperwork showed that box was delivered on December 6. If I had (stupidly) kept silent waiting for email confirmation that order had arrived, that box would have been transferred to store stock on December 20, 14 days after delivery to the store, and my payment would have been refunded.

Yet another case of it being wise to not be passive, and instead be persistent if there's anything suspect WRT an online order purchase made through the Bass Pro Shops and Cabela's websites.
I have had success ordering POWDER online...it is shipped to the store in a handful of days, I get an email with fedex tracking number that works, it’s delivered a few days later, and what I ordered has been in the box. Not at all the same with PRIMERS—cancellations, partial orders, and an empty box.

After my last incident, I had vowed to wait until after Christmas to order from them again, but I couldn’t help myself when I saw the primers appearing to be available. It’s like any other addiction I guess.

As for shipping and tracking, my theory is the company owned trucks are only used in areas with a number of stores in reasonably close proximity. Up here in northern Virginia we have one Cabela’s. The next closest is maybe 100 miles away in Richmond and the closest BassPro is nearly that far up in Hanover, Maryland. So, it’s more cost effective to use Fedex v. company owned vehicles. So I get an email and/or text with shipping progress.
 
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There are two Bass Pro Shops and one Cabela's within a 105 or so mile drive in my area. Kinda practically next door Texas-wise. From southwest to northeast:

1 Bass Pro Shop in San Antonio TX.

2. Cabela's in Buda, TX

3. Bass Pro Shop in Round Rock TX

I've had all my ship-to-store orders sent to the Bass Pro Shop San Antonio Texas store, including a rifle from the Cabela's Gun Library in the Owatonna WI store at the other end of Interstate 35 from San Antonio TX.

It may not solely depend on how many stores within a certain driving distance, but also by what stores may lie along a logical routing from any given distribution center. Thus far I've had my online orders originate from at least 4 different distribution centers, whether powders, primers, and / or other general firearms and reloading items. From west to east, these general areas have been:

Salt Lake City UT area

Prarie Du Chien WI area

St. Louis MO area

Cambridge OH area
 
There are two Bass Pro Shops and one Cabela's within a 105 or so mile drive in my area. Kinda practically next door Texas-wise. From southwest to northeast:

1 Bass Pro Shop in San Antonio TX.

2. Cabela's in Buda, TX

3. Bass Pro Shop in Round Rock TX

I've had all my ship-to-store orders sent to the Bass Pro Shop San Antonio Texas store, including a rifle from the Cabela's Gun Library in the Owatonna WI store at the other end of Interstate 35 from San Antonio TX.

It may not solely depend on how many stores within a certain driving distance, but also by what stores may lie along a logical routing from any given distribution center. Thus far I've had my online orders originate from at least 4 different distribution centers, whether powders, primers, and / or other general firearms and reloading items. From west to east, these general areas have been:

Salt Lake City UT area

Prarie Du Chien WI area

St. Louis MO area

Cambridge OH area
Yeah I don’t know was just trying to make sense of the nonsensical. It’s a habit I have.
 
Add to the list of distribution centers my orders have shipped from:

Dubuque IA area

That makes at least 5 distribution centers my online orders have shipped from, plus wherever my orders placed on Bass Pro Shops owned / operated trucks have originated from. Maybe some or all of these five spots, maybe some additional spots.
 
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