The customer did not get what he paid for, tried to make it right, and WalMart refused to correct THEIR error.
This guy sounds like a blissninny stereotype (it can't be my fault), when I buy something the onus is on me to get what I asked for , heck I've been to alot of gunshops and asked for 44Spc. and got 44mag handed to me.
Also I'm glad that a clear 80% of the responders here are edumacated and all and never had to work in a retail establishment that was out of their element, since everyone at WalMart is a doofus or stupid , or just doesn't care according to most. Wake up - it's the best job they can get to try and do well by their families and maybe a second job for some trying to put their kids through school or something, at least they have a job. When you deal with someone who treats you pleasantly and with respect in spite of the crappy job they have to do , you don't take their dignity , see if you can spare them some of yours. HighRoad my butt !
I know you don't want to hear it since you spent this whole thread trying to justify what your buddy did , The sporting goods clerk who doesn't know hoot about ammo picked up a stack of boxes that had one wrong box in it and set it on the counter, your buddy looked at the stack to count the boxes at least , the 40 box is a good bit different in size and shape than the 45 boxes , why didn't he notice ?? He didn't notice in the car ? he didn't notice at home? He didn't notice for a week?
he comes back a week later with a box of .40 ($14.97) that could have been bought at any time on a different reciept and wants 45 ($19.97) ,sounds like a great scam , lemme know if a store goes for it. He lifted the 45 ammo and it's not WalMarts fault in the least , if he is not smart enough to check his boxes he should go to a gunshop and say "I need ammo for my handgun" , and then hand them the gun so they can get him the right stuff, then the onus is on the clerk to get it right.
When I buy a rifle at my local shop that has an expert gunsmith behind the counter , the first thing I do is read the caliber stamping on the barrel, anyone can make a mistake , even an "expert".
Every gunshop i've been in within a 100 miles of here for at least the last five years has had a sign " all ammo sales are final"
Being that Ammo liability is a large problem , the manufacturers should start stickering the endflaps. This would cut down the "reload scammers" , which my local gunpimp admits he has been burned at once or twice.
And no I don't nor have I ever worked for WalMart.