Riomouse911
Member
I recently sent my 1990 .41 Mag Redhawk back to New Hampshire due to some light primer strikes. Here is my Fed Ex story:
When first shipping the gun I didn’t get offered a pre-paid shipping label from Ruger so I went to the local Fed Ex to ship the handgun. Those guys quoted me $218.80 to ship from Ca to N.H.!!
I politely told the clerk I’d drive it to N.H. before I’d pay that and I left the store and called Ruger in the parking lot to ask how to ship this. This Ruger rep offered me a $30.00 shipping label and apologized that this wasn’t offered before. I gladly paid, drove to my office and printed the label and shipped the gun at a different location on the way home.
Fast forward a few days: Ruger finishes the gun on Wednesday and sends it back Fed Ex 2-day, addressed to my office. My office is open 8-5 Mon Fri, and we have two security guards in the lobby who regularly sign for packages and call us from the lobby when we get stuff. I’m not there on Friday, but the guards were asked on Thursday to sign for the package and our admin secretary was asked to put it in my locked office. Easy Peasy!
I get an e mail notice Friday at 12:02 that stated “no delivery because customer not there”. It’ll be redelivered on Monday.
Ok. I ask both guards on Monday if the Fed Ex guy came, nope!
I call Fed Ex at 0900 and let them know that the Friday delivery noted was BS, and I’m told the package is scheduled for delivery that day by 16:30.
At 11:30 a Fed Ex delivery is made. My stuff isn’t with it. I call again, and am told it’s on a different truck.
At 13:32 a note is made that delivery was attempted again but the driver couldn’t get in because the business was closed! I sat through my lunch hour waiting for this delivery and no one shows up!
I’m pissed! I call Fed Ex, rip into the supervisor with some very unflattering language, and told the dude what had been going on with these clowns. He starts a complaint and assured me he will call the driver and get it delivered.
At 14:40 a Fed Ex truck passes the office while I am standing in the lobby, drives down the street and parks for ten minutes, then drives up and the driver comes out with three items, one being my Redhawk.
I ask the guy about the 13:32 “delivery” that wasn’t ever done that day, along with the other BS on Friday, and he sheepishly gives me some phony baloney “I just got this from another driver” excuse and leaves. Yeah, right.
The moral: keep a sharp watch on your tracking numbers when sending or expecting a firearm delivery and don’t hesitate to call the shipper should there be even a hint of irregularities. It wouldn’t surprise me if this clown was stealing packages, only this time everything was witnessed and I was on the ball in minutes after he posted the phoney delivery notes, etc.
Oh, Ruger replaced the pawl, did some tweaking on the pivot and reset the barrel-cylinder gap gratis! Hopefully this solves the issues.
Poor screen shot, but it shows the phony entries.
Stay safe.
When first shipping the gun I didn’t get offered a pre-paid shipping label from Ruger so I went to the local Fed Ex to ship the handgun. Those guys quoted me $218.80 to ship from Ca to N.H.!!
I politely told the clerk I’d drive it to N.H. before I’d pay that and I left the store and called Ruger in the parking lot to ask how to ship this. This Ruger rep offered me a $30.00 shipping label and apologized that this wasn’t offered before. I gladly paid, drove to my office and printed the label and shipped the gun at a different location on the way home.
Fast forward a few days: Ruger finishes the gun on Wednesday and sends it back Fed Ex 2-day, addressed to my office. My office is open 8-5 Mon Fri, and we have two security guards in the lobby who regularly sign for packages and call us from the lobby when we get stuff. I’m not there on Friday, but the guards were asked on Thursday to sign for the package and our admin secretary was asked to put it in my locked office. Easy Peasy!
I get an e mail notice Friday at 12:02 that stated “no delivery because customer not there”. It’ll be redelivered on Monday.
Ok. I ask both guards on Monday if the Fed Ex guy came, nope!
I call Fed Ex at 0900 and let them know that the Friday delivery noted was BS, and I’m told the package is scheduled for delivery that day by 16:30.
At 11:30 a Fed Ex delivery is made. My stuff isn’t with it. I call again, and am told it’s on a different truck.
At 13:32 a note is made that delivery was attempted again but the driver couldn’t get in because the business was closed! I sat through my lunch hour waiting for this delivery and no one shows up!
I’m pissed! I call Fed Ex, rip into the supervisor with some very unflattering language, and told the dude what had been going on with these clowns. He starts a complaint and assured me he will call the driver and get it delivered.
At 14:40 a Fed Ex truck passes the office while I am standing in the lobby, drives down the street and parks for ten minutes, then drives up and the driver comes out with three items, one being my Redhawk.
I ask the guy about the 13:32 “delivery” that wasn’t ever done that day, along with the other BS on Friday, and he sheepishly gives me some phony baloney “I just got this from another driver” excuse and leaves. Yeah, right.
The moral: keep a sharp watch on your tracking numbers when sending or expecting a firearm delivery and don’t hesitate to call the shipper should there be even a hint of irregularities. It wouldn’t surprise me if this clown was stealing packages, only this time everything was witnessed and I was on the ball in minutes after he posted the phoney delivery notes, etc.
Oh, Ruger replaced the pawl, did some tweaking on the pivot and reset the barrel-cylinder gap gratis! Hopefully this solves the issues.
Poor screen shot, but it shows the phony entries.
Stay safe.