I just received my first order from Midway about a week ago. The order was for $130 and included the large range bag and several other light items. The shipping was $14.88, which I felt was on the high side, considering the fact that the box was relatively lightweight.
I had wanted to purchase 5 MTM 38/357 ammo boxes, but they were out of stock at the time. I called Midway to inquire as to whether the shipping costs for those boxes would be included in my order or cost additional when finally in stock. I was informed that they would be charged to my card when back in stock and would then be shipped as a separate order with their own shipping charge. Curious, I placed just those 5 boxes in my cart and moved to checkout so I could get the shipping cost and was floored to find it would be $8.24. The total cost for these 5 light boxes is only $10.95. I sure won't be ordering them until I again have enough stuff I want to order so their shipping costs are absorbed into a more sizable order....and I don't think that will be for quite a while.
Here's what their website has in regard to shipping:
"How do I obtain a shipping estimate?
Simply add the items that you would like to your Shopping Cart, visit the "Shopping Cart" page by clicking on the link at the top of most MidwayUSA.com pages, enter your ZIP Code into the "Get a Shipping Estimate" box and click the "Get Estimate" button.
How much does shipping cost?
Calculating shipping charges is more complicated today than it has ever been, so we do it all for you via computer programs in our Contact Center and on our Website. Since it isn't possible to calculate Postage, Handling & Insurance until the order is complete and the computer programs run, we encourage our Customers to visit our Website or call our Contact Center to determine the total amount of their order, including shipping charges. There is never an obligation to place an order when you do this.
Special Handling Charge
MidwayUSA attempts to keep our costs as low as possible so we can give our Customers the best pricing in the Industry. Since we will accept any size order, there is a Special Handling Charge of $3.00 for all retail product orders under $25.00 and $4.00 for all dealer product orders under $40.00 to offset the additional costs associated with handling orders under these amounts."
The customer service person I spoke to was very pleasant and seemed knowledgeable. The order came via UPS and arrived about 5 days earlier than the estimated date I got at the time of ordering. It was packaged well and everything was intact. It was a good experience, especially for someone like me, who is hesitant to order online....amusingly so to my kids.