I sent Ruger a email a few days ago but they still haven't gotten back with me which makes me wonder if they're ever going to respond (I know it takes three business days but its' been more than that) My Ruger Vaquero broke last week, I was cocking then then the hammer wouldn't go all the way back, as if something was blocking the way. Felt like something was broken in there. Also the transfer bar was actually hugging against the frame, and was pushing right up against the firing pin, so it wouldn't go all the up either. I took it completely apart, did a cleaning on It and checked the parts. There was a rod that is broken that come out of the gun, but I don't know if this is anything important nor do I even know where it would even go, If it's even part of the gun at all. So I put the gun back together (which was a pain, I cut myself trying to compress the trigger and bolt spring down so I can slide the pin through both of them.) But this time, the cylinder stop/bolt won't even go down when I cock the hammer. That day I sent Ruger the email. Just yesterday I took it apart again, then put it back together but same problem. Will Ruger fix this? Also to mention, my grips are also broke. A big chip just came off the grips, I tried fixing it but my repairs won't hold. Will they replace this too?