"if your step-daughter can't shoot THIS gun she can't shoot anything!! and in fact has no business shooting!"
guy referring to a lightweight 20ga "youth" pump, for use by a 5'3", small framed, and currently recoil sensitive person. never mind that I (6' 260lb neandertal) can't stand to shoot a gun that light and that truly light loads for 20ga seem rare around here.
what i wound up getting in the end was an 870 express with same barrel length as the "youth model" trimed the stock installed decellorator and a "dead Mule" (mercury filled recoil reducer) in the stock. stoke it with winchester AA "low noise, Low recoil" aka "featherlights" and the thing kicks about on par with a .22. and of course bought it from a different store
i told the owner of the shop where this happened, WHAT had happened, and that his clerk's attitude had caused him to loose the sale (plus all the "supplies" for the gun). i never saw that clerk again.