Before I bought my XDs I read a comment on here about the aggressive texture tearing up someone's hand. So when I first shot mine, I wore a glove. After I went through the first magazine, I took the glove off, and never felt the need to put it back on. I shot 100 rounds that first session and I didn't have any issues with a sore hand or anything else.
The only thing I can figure is that the complainant, was not using a proper grip and the pistol was moving in his hand causing the issues.