As it should be.
Frustrated by Cabela’s & BassPro’s Faulty Website Primer Inventory?
- Thread starter CQB45ACP
- Start date
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Fatelvis
Member
I would love to know what I'm doing wrong, or what I should do to be able to first find the item in stock, and then put it in my cart. It keeps wanting to check only my local store's inventory.More for me, thanks
sorry for being so flippant. It’s is frustrating but since July I have successfully bought a total of 11000 LPP via nearly a dozen separate orders. An attempted additional 15000 via three orders have been canceled.
so, a pain for sure, but no pain no gain.
and no I’m not hoarding these...my son and neighbor are sharing the bounty at list price.
CQB45ACP
Member
Well, you could set your alarm for 130am. That’s when our Mr. Zorg sends his alerts. I’m almost not joking.
For any item, just scroll down the page until you see a dark colored bar saying “add to cart” and ignore everything else...fly to check out and...check out. Don’t stop to go to the head, check out now!
If you don’t see an add to cart bar, it’s not at your store, my store, or on the moon. I stopped checking to see if it’s in stock, etc, I just look for the bar.
if you’re doing the same thing, I don’t know what to tell you.
oh yeah and rather than checking local inventory, since you have a local store to go to, select ship to store for free. That way you’re accessing the great inventory in the sky.
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I've found it helpful to have my CC info already loaded where all I have to populate is the 3 digit security code field.
I know very little of these items reach my local store to be placed in store inventory so most of my purchases have been online and I choose the free ship-to-store option since I have a BPS in the city where I live. Those orders are shipped from distribution centers for BPS & Cabela's, not from other B&M stores, same as replenished store inventory items.
https://www.basspro.com/shop/en/free-shipping-with-ship-to-store
As the OP stated, if the system doesn't allow an item to be added to the virtual shopping cart, it's not available IME. If an item is in store stock at your chosen B&M store location the system *should* allow an online order for store pickup with no shipping involved. A store employee is tasked with taking your order items from store stock and setting them aside for pickup at the online orders counter with whatever internal paperwork or computer jockeying protocol is used for that purpose. Sometimes items have online only sale prices and it's advantageous WRT cost to purchase an item online even though it's in store stock at your designated store IME.
Before the pandemic pandemonium the last time I'd set foot in a Bass Pro Shops or Cabela's store was 2007. I prefer Academy Sports and Outdoors generally. But Academy hasn't had much availability of items I've been purchasing for shooting sports for months now in my area.
As always YMMV
I know very little of these items reach my local store to be placed in store inventory so most of my purchases have been online and I choose the free ship-to-store option since I have a BPS in the city where I live. Those orders are shipped from distribution centers for BPS & Cabela's, not from other B&M stores, same as replenished store inventory items.
https://www.basspro.com/shop/en/free-shipping-with-ship-to-store
As the OP stated, if the system doesn't allow an item to be added to the virtual shopping cart, it's not available IME. If an item is in store stock at your chosen B&M store location the system *should* allow an online order for store pickup with no shipping involved. A store employee is tasked with taking your order items from store stock and setting them aside for pickup at the online orders counter with whatever internal paperwork or computer jockeying protocol is used for that purpose. Sometimes items have online only sale prices and it's advantageous WRT cost to purchase an item online even though it's in store stock at your designated store IME.
Before the pandemic pandemonium the last time I'd set foot in a Bass Pro Shops or Cabela's store was 2007. I prefer Academy Sports and Outdoors generally. But Academy hasn't had much availability of items I've been purchasing for shooting sports for months now in my area.
As always YMMV
Erief0g
Member
Like zorg said.. and a reference in case you want to review.
https://www.basspro.com/shop/en/cci-50-bmg-primers-per-500
Notice add to cart is an option. Something I've only seen four times in as many months for pistol primers I've searched for.
https://www.basspro.com/shop/en/cci-50-bmg-primers-per-500
Notice add to cart is an option. Something I've only seen four times in as many months for pistol primers I've searched for.
One of the first things to do at checkout is choose between "Ship to an Address" or "Free ship-to-store". If you choose "Ship to a Store", you need to be careful here. If the store you want to have your order shipped to isn't the one displayed at that first step, change store to make sure the store you want to pick up at is reflected in your order by changing the displayed store location to your desired store location.
One other thing - the FAQ states no tracking info is available for ship-to-store items. My experience is that's not the case for items I've successfully ordered. All my ship-to-store orders have had a tracking number assigned, no matter if the order contained HazMat items or not.
Some orders I've made have been shipped on a truck that's also scheduled to deliver items for store restock at my designated store to pick up my ordered items. If that's the case that tracking number doesn't provide me the purchaser to be able to track my order along its journey from whatever distribution center my order originates its journey at to my designated store for pickup.
Some orders I've made have been shipped by FedEx to my designated store, I suppose this option is chosen by BPS & Cabela's when there isn't a truck scheduled to deliver other items to my designated store within the 5 to 10 business days window cited in the FAQ. When this happens, I can use that tracking number to track my order from where FedEx receives the parcel to my designated store. Plus, I can set alerts via the FedEx website for my order, alerts are sent via email and / or SMS Text to me.
My orders are about 50/50 as to which shipping method BPS & Cabela's has chosen for my online orders with free ship-to-store.
https://basspro.custhelp.com/app/answers/detail/a_id/605/kw/Shipping
https://basspro.custhelp.com/app/answers/detail/a_id/645/kw/Shipping
Some orders I've made have been shipped on a truck that's also scheduled to deliver items for store restock at my designated store to pick up my ordered items. If that's the case that tracking number doesn't provide me the purchaser to be able to track my order along its journey from whatever distribution center my order originates its journey at to my designated store for pickup.
Some orders I've made have been shipped by FedEx to my designated store, I suppose this option is chosen by BPS & Cabela's when there isn't a truck scheduled to deliver other items to my designated store within the 5 to 10 business days window cited in the FAQ. When this happens, I can use that tracking number to track my order from where FedEx receives the parcel to my designated store. Plus, I can set alerts via the FedEx website for my order, alerts are sent via email and / or SMS Text to me.
My orders are about 50/50 as to which shipping method BPS & Cabela's has chosen for my online orders with free ship-to-store.
https://basspro.custhelp.com/app/answers/detail/a_id/605/kw/Shipping
https://basspro.custhelp.com/app/answers/detail/a_id/645/kw/Shipping
CQB45ACP
Member
I think, but wouldn’t wager, that I’ve been able to track and receive alerts on all orders. I use the fedex app.
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CQB45ACP
Member
The in store inventory “feature” has always been suspect in my opinion. Two reasons why:
1) Last year I stood at the reloading area and checked the inventory for various items on my phone with a department supervisor standing there—about 50% accuracy. I said that theoretically some Berry’s bullets shown online, but not on the shelf, must be in a shoppers cart at that very moment. He said yes as we looked at a near empty store.
2) This past summer, I was picking up some LPP I had shipped to the store and just for fun checked the shelves and found three bricks of SPP just lying there. They weren’t on the online inventory.
CQB45ACP
Member
Earlier I said I had bought 11000 LPP since summer implying they were all from Cabela’s. Wrong, I forgot one brick was from Powder Valley and boy was that an expensive brick with shipping and hazmat fees.
I too use the FedEx app but it hasn't been useful on orders I've made that haven't been shipped via FedEx but on a truck delivering other stock to my store. I had one order that somehow was "Lost" - twice - when shipped on a truck delivering other store stock. The third time that order was shipped via FedEx and made it to my designated store for me to pick up.
I found email to be the best medium when a problem occurs as that leaves a continuous document trail. When I've had problems I start by forwarding the order confirmation email to
[email protected]
And I explain the nature of the problem.
As always YMMV
CQB45ACP
Member
I have always found Cabela’s customer service to be courteous and as helpful as they possibly can be given they’re working in a really broken system. Contrast them with Verizon for example where customer service is rude, inconsiderate, and disinterested and the corporation they work for just sucks generally.
I just checked and all of my ship to store purchases have had tracking numbers and were in fact fedex. I’m wondering if it has to do with the number of stores in proximity to one another. Mine is the only one for at least 100 miles.
When I buy, after the purchase and still at the check out counter, I will open the carton and check even though I am holding up the line. More than once I have found missing boxes of primers or cartridges missing. The cashiers are getting used to me doing this now and they just watch and don't say a thing.
I won't sign their logsheet that shows I picked up my orders until after the employee at the online purchases counter opens the box or boxes and every item on my order is verified and placed in a bag. Then I leave the counter and store with my bag of items I purchased online. I don't consider that as holding up the line, just IMO. I don't really consider doing this as holding up the line. If there's a discrepancy I want it to be revealed there at the counter and by having the counter employee opening the boxes and transferring all the items to a bag there's no question about me pulling any sort of shenanigans if a discrepancy is discovered. With the online orders counter at the San Antonio also serving as the returns counter there's been plenty of customers with item returns that take longer to resolve than unboxing my items, cross checking, and transfer to a bag. I'm never unhappy waiting for them to complete their business at the counter, everybody gets their turn and it takes whatever time it takes for them to resolve whatever they got in that line.
SSN Vet
Member
After a month of delays, phone calls and miscommunication, I finally got my LPP and HP-38 from Bass Pro. Picked it up in Hooksett, NH.
Stopped at nearby Shooter's Outpost and was pleasantly surprised to see that they were reasonably well stocked. Many powders (but no H335
), LRP, LPP and SRP (magnum). Prices were ~ 25% higher than they were pre-panic.
They had 9x19 ammo... Fed. Personal Defense in 25 round boxes.
Had 7.62x39 Red Army brand import stuff.
Gun cases were ~1/3 stocked, with mostly high end more expensive hand guns and rifles.
Stopped at nearby Shooter's Outpost and was pleasantly surprised to see that they were reasonably well stocked. Many powders (but no H335
), LRP, LPP and SRP (magnum). Prices were ~ 25% higher than they were pre-panic. They had 9x19 ammo... Fed. Personal Defense in 25 round boxes.
Had 7.62x39 Red Army brand import stuff.
Gun cases were ~1/3 stocked, with mostly high end more expensive hand guns and rifles.
Going to borrow the pic in this post by @Erief0g. Click where it says "View Attachment 959178" in the copied post.
For anyone who wants to see what the BPS & Cabela's website *shows* regarding store stock at different B&M store locations, there's the words "Change Store" below the words "Store Availability" on each item's page. Click on "Change Store" and select a different B&M store location as many times as you want.
There's a whole bunch of additional info anyone can access by clicking on "FAQs", this is displayed in the bottom section of each web page in their website. Also, you can click on the word "Help" which is listed right near "FAQs" at the bottom of each web page. That's where I found the info I'm continuing to use once I started using BPS & Cabela's Online Ordering back in late Spring 2020.
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Both BPS & FedEx agree my order placed Nov 26 was delivered to my designated store today. This order will be held for me to pick up until December 15th.
My order placed November 27 is still "In Process". My hope is that order ships this week and is delivered to my designated store before December 15th so I can pick up both orders' items in a single trip to my designated store.
My order placed November 27 is still "In Process". My hope is that order ships this week and is delivered to my designated store before December 15th so I can pick up both orders' items in a single trip to my designated store.
CQB45ACP
Member
That’s what I’m hoping for too. I have some bullets to pick up by the 5th and some LPP that are supposed be be delivered today.
I’ll hopefully go tomorrow and get them both. I’ll also stand in line, open both boxes, and count the primers individually.
I still don’t have the refund for my last canceled order. They lag on that too.
They're not the only ones. I returned an item to MidwayUSA recently. First they said they couldn't issue a refund and that I needed to update my CC number in my account. I pointed out my CC number was correct and up to date as they had successfully processed ordrs I made for them to receive payment. Silence. A week goes by and I re-forward my email and got a response credit was issued to my CC. Another week went by with no such credit in my CC account. I forwarded the email again, same deal. Finally after I forward the email a fourth time I received the appropriate credit posted to my CC, this time with no email response. I know there are tough times, but seriously?
JFrank
Member
I’m not sure what good it does to go on an internet chat room and complain about a store’s service.
There are many suppliers to choose from although they probably don’t have primers either
There are many suppliers to choose from although they probably don’t have primers either
DukeConnor
Member
- Joined
- Oct 30, 2016
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Normally I would agree but I picked up a few tips on here about cabelas and found some info helpful.
JFrank
Member
Yes indeed tips have come forth and we are all in the same position, ( I’ll probably get flamed for this ) I was taught that no one wants to hear bitching so if you expose a problem bring a solution.
gonoles_1980
Member
My nearest Bass Pro shop is 60 miles away, I see in stock for small pistol magnum primers, but I'm leery of driving the hour there and hour back to find out they really aren't in stock, even though the website says they are.
CQB45ACP
Member
I disagree completely on both points. If folks learn they are experiencing the same poor service as others that’s important to inform their future actions such as what has and has not worked to remedy the problem.
As for other suppliers, with the pandemic’s death to gun shows, Cabela’s “ship to store” is the ONLY way I can get powder or primers without paying shipping and hazmat fees. We have no LGS with any reloading supplies.
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