henschman
Member
My original thread on this was locked. Here is a link, if you want the whole back story of this <deleted by Moderator> show: http://www.thehighroad.org/showthread.php?t=771366
Now, finally some good news.
To re-cap a little, in February, I was notified that S&W changed it's policy. While they still will not be selling spare parts for rifles, they will now be servicing damaged rifles that are not covered by warranty for a fee. They stated that on rifles with broken barrels, they would likely only be giving a quote for a whole new upper receiver. I was worried that the price might be high enough that it would not be worth it to fix the rifle. They e-mailed me another return shipping label, and I sent my M&P 10 back to them one month ago to get a quote.
I got a letter in the mail from them today. They are quoting me $218 for a new barrel, $45 for labor, and $13 freight for a total of $276 to fix my rifle. It is a very reasonable price -- a heck of a lot better than buying a new $1100 rifle, like they originally wanted me to do. I called, gave them my credit card info, and told them to proceed. I requested that they return my damaged barrel, so I can get my low pro gas block and Troy FF barrel nut off of it, which are stuck on due to the barrel being bulged and split after the gas block.
I'm looking forward to getting this back. It sucks having good money tied up in a broken rifle for so long. At least some good came out of this whole rigmarole. If nothing else, it got S&W to change a very bad policy, and gave an option to people who were in my boat -- a broken rifle that is out of warranty with no ability to acquire spare parts or even to pay to have it fixed.
Now -- who wants an M&P 10 with a BRAND NEW BARREL?!?!?!?!?
Now, finally some good news.
To re-cap a little, in February, I was notified that S&W changed it's policy. While they still will not be selling spare parts for rifles, they will now be servicing damaged rifles that are not covered by warranty for a fee. They stated that on rifles with broken barrels, they would likely only be giving a quote for a whole new upper receiver. I was worried that the price might be high enough that it would not be worth it to fix the rifle. They e-mailed me another return shipping label, and I sent my M&P 10 back to them one month ago to get a quote.
I got a letter in the mail from them today. They are quoting me $218 for a new barrel, $45 for labor, and $13 freight for a total of $276 to fix my rifle. It is a very reasonable price -- a heck of a lot better than buying a new $1100 rifle, like they originally wanted me to do. I called, gave them my credit card info, and told them to proceed. I requested that they return my damaged barrel, so I can get my low pro gas block and Troy FF barrel nut off of it, which are stuck on due to the barrel being bulged and split after the gas block.
I'm looking forward to getting this back. It sucks having good money tied up in a broken rifle for so long. At least some good came out of this whole rigmarole. If nothing else, it got S&W to change a very bad policy, and gave an option to people who were in my boat -- a broken rifle that is out of warranty with no ability to acquire spare parts or even to pay to have it fixed.
Now -- who wants an M&P 10 with a BRAND NEW BARREL?!?!?!?!?
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