FL-NC
Member
Mrs. Fl-NC & me stopped in this place this AM on our way back to NW Fl after a few days vacation in music city. Its a huge store, very nice, with indoor ranges that the shootter can fire 270 degrees. They have lots of nice stuff (guns, accessories, holsters, shooting gear, cleaning equip., etc.) for sale, and some nice NFA items like Mp5's, FA AR type guns, and even a Brit Sten available for rent, and of course about every Glock ever made. So, in we go. 1 guy on the range getting some instruction (saw through a video monitor), and at least 6 employees in the showroom. No. One. Else. We spent some time there looking around at merch, and looked at the range monitor for a while. Maybe 10-15 minutes total. Not 1 single employee took the time to ask if we needed help or even acknowledged our presence. I started to buy a couple of things but the p poor customer service was pretty disrespectful. We turned around and walked out, me having decided to take my $ and spend it in a place that wanted it. WIth the exception of the guns, there is nothing in there someone can't get cheaper from somewhere like Brownells, Midway, PSA, or even amazon. After we left, I whipped out my phone to hammer them with a negative review, and added to the numerous negative reviews already online- not only for experiences similar to mine, but for issues like orders not being fulfilled, customers receiving defective merchandise and the store outright refusing to do anything to make it right, etc. So, for all my fellow THR ream mates, buyer beware. I won't be going back there for any reason.