Nashville Glock store- my experience
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Riomouse911
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We had an unofficial quote about new employees that later turned out to be questionable, “Who hired that guy?”
A great deal of blame also goes towards supervision and management of places like that Glock store, who either don’t know, or don’t care, if staff is inattentive.
Stay safe.
bannockburn
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My Father told me that the way to be a successful salesman is for you to treat each and every customer exactly the same way you would want to be treated, if you were the customeer.
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TXT only please. Weird what tech has done to society.
(+Going through this BS with my current teen)
incorrect... they went back to gen2Gen 3 we added finger groves, Gen 4 we added back straps, Gen 5 we ran out of ideas.??
Well, it is the Glock Store – I wonder if they sell only Glocks.
Charlie98
Member
I tell my wife that when she is mad at my slow-paying customers. I know most of my customers personally, if they are slow-paying, there usually a reason, even if that reason is they forgot this month. I tell her I treat my customers the way I wish to be treated... I've forgotten things before, too.
well cr*p I own them all.. I need to start raising my pinky with a drink I suppose.
Well... certainly you know what I mean.
Choctaw
Member
I know when I walk into a store the last thing I want is a salesman coming up to me. If I need something then I'll find someone to help me.
420Stainless
Member
Sounds like my kind of place. I love places with a lot of stuff to look at and things to do where people will let me explore at my own pace. I go to Nashville occasionally, but haven’t had the opportunity to check it out yet. I enjoy Lenny Magill’s content online too.
Last time I was in Memphis I had a guy jump in my car at the hotel in an absolute panic and scream " Go! GO, GO, GO! The cops are coming! The cops are coming!"
Most interesting hitch hiker I've ever had. But not so interesting that I would go to Memphis and get another one.
As far as stores go, I'll ask for help if I need help. Otherwise, I'd rather not talk to people.
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That's how it is in Cabela's, Home Depot and Lowe's. The help scatters like a covey of quail.
Don't go to Scheels. Every employee wants to know if you want help.
I've noted two major types of stores:
1. The friendly, helpful, knowledgeable place
2. The arrogant, old toot place - there is a customer that like to be bullied as it gives them entry to the macho gun world. Lots of grunts and stopping power and war stories. Kind of like designers or hair dressers who treat women like dirt for the privilege of being their clients. Same with some gun instructors. Sexist.
I've seen both. Went to a small town store the other day, had a nice chat. But watched some customer come in and have fit as he didn't get a takedown tool for a gun that doesn't need one. Called the clerk a liar - the old toot customer was looking at another gun's manual - duh! Goes both ways.
The Shooting Industry magazine is full of tips for customer service to break the #2 type of service fail.
1. The friendly, helpful, knowledgeable place
2. The arrogant, old toot place - there is a customer that like to be bullied as it gives them entry to the macho gun world. Lots of grunts and stopping power and war stories. Kind of like designers or hair dressers who treat women like dirt for the privilege of being their clients. Same with some gun instructors. Sexist.
I've seen both. Went to a small town store the other day, had a nice chat. But watched some customer come in and have fit as he didn't get a takedown tool for a gun that doesn't need one. Called the clerk a liar - the old toot customer was looking at another gun's manual - duh! Goes both ways.
The Shooting Industry magazine is full of tips for customer service to break the #2 type of service fail.
The Night Rider
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- Feb 16, 2022
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I'm almost positive I have not bought a gun in 10 years. I'd have to look at the receipt to be exactly sure but it's been pretty close to 10 years.
I never was much of a window shopper.
I'm the guy who does all his research online and when I go to the gun shop I already know what I'm going to buy.
So, I walk in and tell them I want to look at a Glock 19 and I usually buy it on the spot.
Even after I quit buying guns I would stop in at my favorite local gun shop and say hi to the counter guys but over the course of a year or two all their employees turned over and I don't know any of the new guys. I think it was four or five years ago I decided that there was no point in my going there anymore.
I never was much of a window shopper.
I'm the guy who does all his research online and when I go to the gun shop I already know what I'm going to buy.
So, I walk in and tell them I want to look at a Glock 19 and I usually buy it on the spot.
Even after I quit buying guns I would stop in at my favorite local gun shop and say hi to the counter guys but over the course of a year or two all their employees turned over and I don't know any of the new guys. I think it was four or five years ago I decided that there was no point in my going there anymore.
The Night Rider
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Did you go?
That's me. Guns , cars ,trucks. But a sales person with product knowledge is OK. My wife says I'm unsocial. Yep.
Yes.
He was very insistent about staying in the car. I didn't have time to fight him or deal with the cops. I figured he was probably just being trespassed from the hotel, anyway.
When I got about a half mile away three cops came flying past me 100+ going back toward the hotel. I have no idea what this guy did to warrant such a response. I've always been curious.
I finally got rid of him and made my flight out of there.
The Night Rider
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I'd have been like "Damn bro who are you? Billy the Kid?"
Gun-Reck
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- May 16, 2023
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I like chatting at the Gun Shop about old Smith & Colt. But what would a Glock conversation be like. ???
Gen 3 we added finger groves, Gen 4 we added back straps, Gen 5 we ran out of ideas.??
Gen 5 Ideas, not included:
- Ambi slide lock
- Rectangular cuboid firing pin block
- Improved rifling
- Flared magwell
- Removed finger groves
Oh, and
- added unnecessary weight and size to the already perfect G23.4 .40 Compact.
Mark_Mark
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Gun-Reck
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- May 16, 2023
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Have Gen 4's, and appreciate the dual recoil spring and better trigger.
The Gen 4's were designed around addressing the issues the 9mm pistol was having w/ the .40 cartridge,
To the point that the 9mm started having problems.
Mosin77
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If I’m at Wal-Mart or the grocery store, or someplace like that, a big warehouse selling common stuff, leave me alone. I don’t want to be greeted, I’m there to pick up a gallon of milk and some lettuce, or a new gas can, or whatever. I don’t need expert help to decide which brand of yoghurt to buy. I do, however, prefer the store to have a few employees wandering around in the departments, so that if I need to ask where an item is found, or if they have any of an out of stock item in back, I can make those enquiries. I do want to be greeted and a few words exchanged when I check out.
In a “specialized” store, like a gun shop, tobacconist, high end wine shop, (all fine products of the ATF…) or jewelry store, I’d like to be greeted first, *then* more or less left alone to browse if that’s what I want to do. An innocuous greeting never offends anyone (even in a grocery store tbh) but the hovering sales guy who shadows you everywhere is off-putting almost anywhere. There’s a line between “friendly” and “obnoxious” but I don’t think it’s a particularly fine one and it does sound like the Nashville store dropped the ball pretty badly. I often find myself working in high end retail environments and it’s off-putting when customers walk in and the store staff don’t even look up from their youtube video or whatever.
In a “specialized” store, like a gun shop, tobacconist, high end wine shop, (all fine products of the ATF…) or jewelry store, I’d like to be greeted first, *then* more or less left alone to browse if that’s what I want to do. An innocuous greeting never offends anyone (even in a grocery store tbh) but the hovering sales guy who shadows you everywhere is off-putting almost anywhere. There’s a line between “friendly” and “obnoxious” but I don’t think it’s a particularly fine one and it does sound like the Nashville store dropped the ball pretty badly. I often find myself working in high end retail environments and it’s off-putting when customers walk in and the store staff don’t even look up from their youtube video or whatever.
I'm the same way. Leave me alone and if I need help I will ask.
